PLM Analyst (PTC Windchill)

Excellent Opportunity with Global Manufacturing Company!

PLM Analyst (PTC Windchill)

Grand Rapids, MI (Hybrid; Fully Remote Considered) 

Our client offers a hybrid work arrangement in Grand Rapids, MI, with the possibility of fully remote work for candidates whose experience and qualifications align with the position.

OVERVIEW

Our client is seeking a PLM Analyst II to support and enhance its Product Lifecycle Management (PLM) environment, with a strong emphasis on PTC Windchill. This position combines technical system support, business process improvement, and project coordination. The ideal candidate will work closely with engineering teams, IT stakeholders, and external development partners to improve system functionality, maintain data integrity, and support ongoing PLM initiatives.

RESPONSIBILITIES

• Support the administration, configuration, troubleshooting, and ongoing improvement of PTC Windchill and related engineering applications.
• Partner with engineering, manufacturing, and quality teams to understand business needs and develop technical requirements for system enhancements.
• Coordinate external developers and technical consultants responsible for PLM customizations, integrations, and system improvements.
• Review proposed technical solutions, monitor project deliverables, and ensure contractor work meets business requirements and established timelines.
• Assist with Windchill configuration, including workflows, lifecycles, attributes, object types, and user permissions.
• Provide advanced application support for PLM, CAD, and simulation software, resolving issues and coordinating escalations when necessary.
• Develop user training materials, technical documentation, and standardized procedures to improve system adoption.
• Support Oracle database activities, including data extraction, reporting, SQL-related troubleshooting, and data validation.
• Assist with PLM integrations involving other enterprise applications and engineering systems.
• Coordinate system testing, software updates, configuration changes, and deployment activities.
• Monitor application performance, identify recurring issues, and recommend improvements to system reliability and efficiency.
• Collaborate with technical partners on custom developments involving Java, JSP, APIs, and related technologies.
• Support reporting initiatives, dashboard development, version control practices, and data quality improvements.

QUALIFICATIONS

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related discipline; equivalent professional experience will be considered.
• 3–5 years of professional experience supporting, configuring, implementing, or maintaining PLM systems.
• Experience with PTC Windchill, including system configuration, application support, or PLM process management.
• Strong troubleshooting, requirements documentation, and technical problem-solving skills, with the ability to coordinate projects and external technical resources.
• Familiarity with engineering software environments, application connectivity, desktop support, and Microsoft Office.

PREFERRED QUALIFICATIONS

• 1–3 years of experience with PTC software products or comparable PLM platforms.
• Experience maintaining or integrating CAD, simulation, or other engineering applications.
• Working knowledge of Oracle databases, SQL, Java, JSP, or API-based integrations.
• Exposure to DevOps practices, Agile development, version control, or collaborative software development processes.
• Experience supporting product development systems within consumer products, durable goods, or consumer electronics manufacturing.