Communication Skills, Customer Relations, Customer Satisfaction, Detail Oriented, Develop and Maintain Customers, Documentation, Driver's License, Follow Through, Identify Issues, Leadership, Maintenance - Plumbing, Multitasking, Nursing, Oil and Gas, On Site Support, Organizational Skills, Plumbing, Presentation/Verbal Skills, Pricing, Project Estimates, Project Evaluation, Project Schedule, Project/Program Coordination, Project/Program Management, Relationship Management, Resolve Customer Issues, Revenue Growth, Sales, Sales Forecasting, Sales Management, Sales Support, Technical Support, Time Management, Vision Plan, Writing Skills
Job Title: Plumbing Estimator
Job Location: Frederick, MD
Job Type: Full Time - Onsite
Position Overview:
A growing service-based organization is seeking a highly organized and customer-focused
Plumbing Estimator to join its team. The ideal candidate will be a journeyman-level plumber with
strong communication skills and the ability to manage multiple leads, sold projects, and active
jobs simultaneously. This role is responsible for performing on-site estimates, developing
accurate pricing, managing sold plumbing projects from approval through completion, and
providing technical support to plumbing technicians in the field. The Plumbing Estimator will play
a key role in supporting sales growth, operational efficiency, and customer satisfaction.
Responsibilities:
- Sales & Estimation: Perform on-site estimates, evaluate project scope, and develop accurate plumbing pricing.
- Lead & Project Management: Manage active leads, pending estimates, sold projects, and ongoing jobs to ensure timely follow-up and completion.
- Customer Communication: Communicate professionally with customers regarding estimates, approvals, scheduling, and project updates.
- Project Coordination: Coordinate approved and sold work with dispatch, technicians and management to ensure smooth execution.
- Field Technical Support: Provide troubleshooting guidance and technical support to plumbing technicians in the field as needed.
- Documentation & Organization: Maintain accurate and organized records of estimates, proposals, approvals, and project notes within internal systems.
- Relationship Management: Build and maintain strong customer relationships and address issues promptly and professionally.
Qualifications:
- Maryland Journeyman Plumbing License required
- Strong knowledge of plumbing systems, troubleshooting, and applicable code requirements.
- Experience in plumbing sales, estimating, account management, or a related customer-facing role preferred.
- Strong organizational and time-management skills with the ability to manage multiple projects and priorities.
- Excellent verbal and written communication skills.
- Detail-oriented with strong follow-through and accountability.
- Experience/familiarity with ServiceTitan is preferred.
- Valid driver's license with a clean driving record.
Benefits:
- Competitive Salary
- Health (with onsite nurse access), Dental, & Vision Insurance
- 401(k)
- Company Vehicle & Gas Card for approved drivers.
- PTO and Holidays