Plumbing Field Supervisor

ABOUT THE ROLE

Absolute Airflow, a Lee's Air, Plumbing & Heating Company, is hiring a Plumbing Field Supervisor to run the plumbing sales supervisor model we use in Fresno. This is not an entry-level role.

In this model, our plumbing service technicians diagnose and complete repairs, and turn larger opportunities — replacements, repipes, sewer and drain line work, water heaters, and system upgrades — over to the Plumbing Field Supervisor. You meet with the homeowner, walk them through what the technician found, present repair and replacement options, and help them choose the right solution for their home.

You work alongside the technicians in the field, back them up on in-home presentations, and help them get better at spotting and presenting options to homeowners.

WHAT YOU'LL DO

Present repair and replacement options to homeowners

Educate homeowners about their plumbing systems so they can make informed decisions

Review the technician's diagnosis and recommend solutions that fit the home and the customer's needs

Coach and develop the plumbing technicians you work with on presenting options

Follow up on open estimates and turned-over leads in ServiceTitan

Work toward sales goals set by the VP of Sales and General Manager

Arrive in uniform in a branded company truck; this role does not perform plumbing repairs on the job

WHAT WE'RE LOOKING FOR

At least 2 years of professional plumbing experience

Ability to diagnose plumbing problems and recommend solutions

Strong troubleshooting and problem-solving skills

Strong customer communication and an outgoing personality

Dependability, a strong work ethic, and pride in clean, professional work

Willingness to coach others and keep developing your own skills

In-home or residential sales experience a plus

Valid driver's license and an acceptable driving record

BENEFITS

401(k) with a 4% company match

Company truck, fuel card, company phone, and tablet

Medical, dental, and vision insurance

Life insurance

Paid time off

Employee discount

Ongoing customer service, sales, and professional development training