Plumbing Service Manager

Cool Care Heating, Air, Plumbing and Refrigeration | Columbia, SCWe've proudly served homeowners and businesses throughout Columbia, SC, for more than 20 years. As a family-owned company, we are committed to delivering honest, dependable service while providing exceptional customer care.We are currently looking for a Plumbing Service Manager to join our team! This position is responsible for the management and organization of the service plumbing department.Position: Plumbing Service Manager Pay: $30.00 - $40.00 per hourWork Hours: Monday Through Friday | 7:00AM - 5:00PM | Overtime as NeededWhat We Provide: Company vehicle and fuel cardCompetitive hourly wages with monthly performance bonusesRinnai Authorized DealerOngoing training and career development opportunitiesEmployee appreciation eventsStable, year-round employment with no seasonal layoffsBenefitsMedical insurance - 75% employer paidSupplemental insurance options6 Paid holidays80 hours of paid time offCompany uniformWhat You'll Be Doing: Managing the service operation of the plumbing departmentOverseeing the daily dispatching and efficiencies of the plumbersCustomer relationsReviewing all billing and warranty claimsCommunication with other managers in respect to their warranty and installation needs Responsible for making sure all plumbers are properly trainedOversee all aspects of the plumbing service department and ensure its continued profitability and growthWhat We're Looking for: 3 + years management experience in HVAC and or plumbing or combination of education and experience 3 + years' experience in both resident and commercial plumbing desired Advanced customer service experience Advanced communication skills Experienced with Microsoft Word, Excel and Outlook Organized with excellent follow up skills High school diploma or equivalent Valid driver's license and insurable driving recordPlease do not call our office - Thank you