Plumbing Service & Sales Technician

Plumbing Service Technician 

Johnson Heating, Cooling, and Plumbing is looking for a Plumbing Service Technician to join our team. This individual will be responsible for diagnosing, repairing, and maintaining plumbing systems in residential and commercial settings. They will provide exceptional customer service by addressing homeowner and business owner concerns, offering preventive maintenance advice, and ensuring the efficient and safe operation of plumbing systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering high-quality workmanship in every job. 

About Johnson Heating, Cooling, and Plumbing

Established in 1968, Johnson Heating, Cooling, and Plumbing proudly services customers in Johnson County and the central Indiana area.  Specializing in heating, cooling, and plumbing our hard-working and dedicated team create happy customers through our craftsmanship, integrity, and exceptional service. Our team is the foundation of our long-standing company, and we work hard to ensure their careers with Johnson Heating, Cooling, and Plumbing are satisfying both personally and professionally! 

Location & Commitments 

• Location: Franklin, Indiana (with travel to surrounding areas) 

• Type: Full-time, non-exempt 

• Schedule: Mon-Fri, no after hours service calls 

Benefits 

• Top Pay + bonus structure

• Benefits after 90 days 

• Health insurance

• Dental insurance 

• Company-sponsored short-term disability 

• PTO + paid holidays 

• IRA with 3% company match

• Paid apprenticeship classes and additional job skills training

• Company events 

• Uniforms provided 

• Fully stocked company vehicle for business use 

Responsibilities 

• Reports to: Plumbing Service Manager 

• Install, repair, and maintain plumbing systems in residential and commercial properties 

• Diagnose and troubleshoot plumbing issues including leaks, clogs, and system failures 

• Perform routine maintenance on plumbing systems to ensure efficient operation 

• Provide professional and courteous customer service 

• Communicate effectively with management, colleagues, and customers 

• Ensure compliance with local plumbing codes and regulations 

• Maintain accurate records of services performed and materials used 

• Operate and maintain plumbing tools and equipment 

• High School Diploma/GED is required 

• Must pass a background check and drug screening 

• Relevant certifications/licenses (e.g., journeyman plumber)

• Plumbing, mechanical, and construction background is a plus 

• Self-motivated, accountable, values high integrity, and has a competitive spirit 

• Comfortable with learning and using new technology 

• Able to perform intermittent, sometimes heavy, physical labor 

• Mechanically inclined and knows how to use a variety of tools 

• Able to move/lift up to 100 pounds 

• Excellent communication and customer service skills 

• Neat appearance and high standard of professionalism 

• Current Driver’s License with a clean driving record 

• Ability to create well-written and concise reports to describe issues effectively 

We are an equal opportunity employer and encourage veterans to apply. 

Ready to join us on this journey? Apply today and let us forge forward together! 

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