PM Back of House Area Director

NOW HIRING: PM Back of House Area Director

Chick-fil-A Bloomington West

Reports to: Senior Director of Operations

Primary Hours: Afternoon / Evening Shift (primarily after 4:00 PM)

Full-time

Pay

Starting at $24.00 per hour

(Pay based on experience and performance)

About Chick-fil-A Bloomington West

We’re building something special in Bloomington. At Chick-fil-A Bloomington West, we don’t just serve chicken — we help Bloomington BLOOM. Our vision is simple and clear: Be Caring; Lead with Great, Safe Food; Offer Second Mile Service; Own Every Moment; Make Every Life Matter.

We’re looking for a strong, detail-oriented kitchen leader who wants to own the afternoon and evening Back of House experience and deliver consistently excellent food that supports outstanding guest experiences.

The Role

The PM Back of House Area Director owns all Back of House operations after 4:00 PM. You will lead food production excellence, inventory management, kitchen cleanliness, and kitchen CEM outcomes during the afternoon, dinner, and evening shifts. You’ll ensure every product that leaves the kitchen is accurate, high-quality, and prepared with care while building a strong, high-accountability team. You’ll partner closely with the Morning BOH Area Director and the FOH Area Directors so the entire restaurant runs seamlessly.

What You’ll Do

• Own all food production processes after 4:00 PM, ensuring consistent quality, proper procedures, and accuracy on every order
• Drive excellence in cooking, holding, and assembly standards so food is always hot, fresh, and to Chick-fil-A specifications
• Monitor and improve production flow during afternoon and dinner peaks to support speed of service without sacrificing quality
• Ensure proper use of recipes, portioning, and food safety standards at all time
• Support truck ordering, inventory levels, and receiving to ensure product availability while controlling waste and food cost
• Maintain accurate inventory counts and organization in coolers, freezers, dry storage, and production areas
• Serve as the kitchen CEM champion for the afternoon and evening
• Uphold and exceed cleanliness standards in all Back of House areas during the evening daypart
• Lead daily, weekly, and deep-cleaning routines that keep the kitchen inspection-ready and guest-ready
• Ensure all kitchen equipment is properly maintained, cleaned, and in excellent working condition
• Own closing procedures and station readiness so the kitchen is set for the next day
• Lead, coach, and develop the afternoon and evening Back of House team to high standards of execution and teamwork
• Partner with FOH leadership and the Morning BOH Area Director for seamless communication and support during high-volume periods

What We’re Looking For

• Proven leadership experience in kitchen or back-of-house operations, preferably in quick-service or high-volume environments
• Strong knowledge of food production, inventory management, food safety, and cost control
• Ability to coach and develop a team while maintaining high standards of cleanliness and quality
• ServSafe or equivalent food safety certification preferred or obtained within a defined timeframe
• Chick-fil-A experience preferred; passion for operational excellence and people development required
• Flexible availability for afternoons, evenings, peaks, and weekends as needed

Schedule

• Closed every Sunday — you will have Sundays off
• Flexible schedule with a leadership-level commitment
• Availability for catering events, community appearances, and peak business days
• Year-round position (not seasonal)

Benefits

• Starting pay: $24/hr
• Sundays off
• Flexible schedule
• Paid time off accrual: 1 hour of PTO for every 40 hours worked
• Free employee meals
• Uniform provided
• Yearly Uniform Stipend
• Health insurance options
• 401(k) option
• Free college tuition opportunity
• Work directly with a local Owner/Operator — not a distant corporate manager
• Training, growth, and promotion-from-within opportunities
• Chick-fil-A Remarkable Futures scholarship eligibility for Team Members

Working Expectations

This is a full-time leadership role focused on the afternoon and evening daypart. The PM BOH Area Director is expected to be hands-on in production and inventory management while building systems and a team that consistently deliver excellence after 4:00 PM. You’ll partner closely with the Morning BOH Area Director to ensure consistency of standards and culture across the full operating day.

Success in this role means the kitchen is a model of cleanliness, accuracy, and food quality—every product prepared with care and every detail excellent.

Ready to BLOOM with Us?

If you want to lead a high-performing kitchen team, deliver outstanding food quality, and help Bloomington BLOOM, we’d love to hear from you.

Apply today and join the Chick-fil-A Bloomington West leadership team.

Workstream disclaimer

This job posting is for an opportunity at a Chick-fil-A restaurant independently owned and operated by a local franchised Operator. If you apply, your application will be submitted only to the Operator. Chick-fil-A, Inc. will not receive your application and will not be involved in hiring decisions. If hired, the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc. The Operator is solely responsible for hiring, firing, discipline, compensation, scheduling, and supervision.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

Starting at $24.00 per hour

Job Type

Full time

Schedule

8 hour shift, 10 hour shift, Weekend availability, Night shift