Keep work area clean and neat, free from dust and litter.
Deliver clean linen to guest room attendants and linen closets
Collect and deliver dirty linen to Laundry.
Collect trash and recycling from guest room attendant's carts and dispose of properly.
Deliver all extra supplies to linen closets.
Vacuum hallways, dust hallway pictures, tables, etc.
Sweep and mop stairwells and service elevator landings.
Sweep and mop vending machine areas and keeps machines clean.
Lock all linen closets at the end of the shift.
Collect dirty glasses and mugs and take to housekeeping for cleaning.
Turns in all Lost & Found items following the standard procedures.
Flips mattresses quarterly.
Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
Be a Team Player and encourage the teamwork attitude among staff.
Attends department and inter-departmental meetings.
Notify management of any pertinent information related to shift activities.
Be knowledgeable in all hotel emergency procedures.
Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
Ensures total guest satisfaction.
Follow supervisor's instructions and performs other duties as directed or assigned.
SECONDARY JOB DUTIES
Assists in the laundry to wash, dry and fold linens and terry.
Assists with cleaning and organizing store room as needed.
Cleans ceilings.
Moves heavy furniture.
Carpet cleaning.
Benefits
Vacation, Holiday, and Sick pay
Medical/Dental/Pension applicable to the CBA
Hotel Room Discount
Free Parking
401(k) - 4% Match
Discount programs
Education Assistance Program
Shoes for Crews
Commuter Benefits
Meal provided
Discount rates for travel such as car rental, theme parks, and much more
Compensation: $27.92 an hour, overtime eligible
All candidates must pass criminal background check and drug testing for employment.
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ngoc.diep@hiltonsantaclara.com or call (408) 562-6714 to let us know the nature of your request.
Numbers & Facts
Location
Santa Clara, CA
Skills
Amusement Parksunmatched
Car Rentalsunmatched
Customer Satisfactionunmatched
Emergency Proceduresunmatched
Equipment Maintenance/Repairunmatched
Furniture Movingunmatched
Housekeeping/Cleaningunmatched
Laundryunmatched
Medical Conditionsunmatched
Operations Processesunmatched
Order Suppliesunmatched
Safety/Work Safetyunmatched
Team Playerunmatched
Waste/Garbage/Recycle Collectionunmatched
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