Police Operations Supervisor

Police Operations Supervisor

Salary

$59,000.24 - $87,207.12 Annually

Location

315 S. SANTA ROSA, SAN ANTONIO, TX 78207, TX

Job Type

4A Full-Time

Job Number

2027-00158

Department

Police

Opening Date

10/23/2026

Closing Date

11/8/2026 11:59 PM Central

Grant Funded

No

FLSA Status

Exempt

• Description
• Benefits
• Questions

Job Summary

Under general direction, provides supervision and oversight of an assigned division or operation within the Police Department. Ensures compliance with policy and procedures and applicable laws and regulations. Exercises direct supervision over assigned staff.

Work Location

Public Safety Headquarters (PSHQ) - 315 S. Santa Rosa, San Antonio, TX (78205)

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday

Essential Job Functions

• Directs, trains, and supervises staff assigned to a division or operation within the Police Department.
• Ensures the efficiency and effectiveness of service delivery methods and procedures.
• Conducts on-the-job training, conducts performance appraisals, and approves requests for leave and overtime.
• Collects and reports data relating to division or operations activities, which ensures productivity standards are met and maintained.
• Ensures compliance with all applicable Federal, State, and local laws, and informs staff of department policies and procedures.
• Ensures division goals and objectives are met, monitors production and work schedules, and delegates work assignments.
• Assists in overall assigned duties and provides expertise and guidance to assigned staff.
• Prepares written reports, summaries, and presentations for assigned operations.
• Interviews, selects, supervises, develops, evaluates, counsels, and, if necessary, disciplines personnel according to established CoSA policies, procedures, and guidelines.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelors Degree from an accredited college or university.
• Three (3) years of progressively responsible experience in public administration or a related field.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
• Valid Class C Texas Drivers License.

Preferred Qualifications

• Experience working with an Automated Fingerprint Identification System (AFIS) within a law enforcement agency.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of City and department policies, procedures, and administrative systems.
• Knowledge of pertinent Federal, State, and local laws, ordinances, policy, procedures, statutes, and regulations.
• Knowledge of record keeping procedures and practices.
• Knowledge of general statistical and quantitative methods.
• Knowledge of data processing principals and applications.
• Knowledge of cashiering procedures.
• Knowledge of principles and practices of supervision, training, and personnel management.
• Skill in utilizing a personal computer and associated software programs.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to schedule and coordinate projects, set priorities, and adapt to changing priorities.
• Ability to use independent judgement and personal initiative.
• Ability to respond to inquiries, complaints, and requests for services in a fair and tactful manner.
• Ability to maintain confidential data and information for division, section, or office staff.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to develop clear and concise reports.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a veteran or active member of the armed forces?

• Yes
• No

03

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

05

How many years of progressively responsible experience do you have in public administration or a related field?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years +

06

Do you have a valid Drivers License?

• Yes
• No

07

How many years of experience do you have working with AFIS (Automated Fingerprint Identification System) in a law enforcement environment?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

08

Describe your experience with AFIS. What is your background working with an Automated Fingerprint Identification System in a law enforcement environment? What steps do you take to ensure accurate and efficient fingerprint processing? If you do not have experience, answer "N/A".

09

How would you describe your leadership style, and how do you use it to motivate employees and achieve department goals? If you do not have experience, answer "N/A".

10

Tell us about a time when you had to balance competing priorities. How did you manage the situation? How do you support staff while also holding them accountable to department standards? If you do not have experience, answer "N/A".

11

I acknowledge for this position I must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: 1) Felony Convictions, 2) Felony Deferred Adjudication, 3) Class A & B Misdemeanor Deferred Adjudication, 4) Class B Misdemeanor Convictions, 5) Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and 5) Family Violence Convictions.

• I acknowledge.

12

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question

Employer City of San Antonio

Address Human Resources Department

San Antonio, Texas, 78205

Phone 210-207-8705

Website http://www.sanantonio.gov/HR/CareerCenter.aspx