Police Records Technician

Police Records Technician

Salary

$42,640.00 - $51,480.00 Annually

Location

Police Department, Round Rock, TX

Job Type

Full-Time

Job Number

PDRecordsTech_3432_Nov_2026

Department

Police - Support Services

Opening Date

11/10/2026

Closing Date

11/24/2026 11:59 PM Central

• Description
• Benefits
• Questions

Description

Under the general supervision of the Supervisor - Records, the Police Records Technician performs a wide range of office support functions to include creating, reviewing and processing law enforcement documents and records, identifying, correcting errors and omissions on documents received from staff and/or the public, performing data entry and maintaining records.

Posted pay range is the starting salary. Pay rate offered is based on experience.

Examples of Duties

• Approves information, offense and arrest reports in accordance with relevant statutory guidelines, internal policies and the FBI's National Incident Based Reporting System (NIBRS).
• Ensures crash reports adhere to the rules and regulations defined by the Texas Transportation Code, makes appropriate submissions to the Texas Department of Transportation and City staff, and maintains internal statistics which are then utilized for targeted police prevention strategies.
• Using LiveScan technology, collects fingerprint impressions for the general public, in accordance with the Texas Department of Public Safety standards.
• Oversees the intake process for offenses reported through the Desk Officer Online Reporting System, to include report review, case follow up, correspondence with victims, and report approvals. Enters Class C citations into the database.
• Processes solicitor permit applications by accepting fees, performing criminal history checks, and entering into database.
• Responds to intergovernmental requests for information, applies applicable statutory considerations and releases information accordingly.
• Responds to court ordered expunctions, sealing of juvenile records and orders of non-disclosure. Works with Williamson County Juvenile Probation Officer regarding case records for juvenile offenders, case clearances and sealing of juvenile records.
• Assists with the processing of Public Information Requests in accordance with the Texas Public Information Act.
• Assists the Criminal Investigations Division (CID) with projects, assignments and reports when needed.
• Provides customer service to walk-in customers by issuing copies of incident, accident, arrest, and offense reports. Collects fees and provides receipts for monies received and prepares daily cash reports. Answers and directs telephone calls to appropriate personnel.

Experience and Training

• High school diploma or equivalent.
• One (1) year of customer service experience working with the public. Verifiable volunteer experience may be considered in lieu of actual work experience.
• One year of the indicated experience may be substituted for one year (30 semester hours) of additional higher education.

Certificates and Licenses Required

• Class C Driver's License.
• May be required to obtain a Texas Notary License, National Crime Information Center and Texas Crime Information Center Certifications.
• May be required to work overtime.

2026 CITY OF ROUND ROCK EMPLOYEE BENEFITS OVERVIEW

At the City of Round Rock, our employees drive our success. We believe serving the community starts with taking care of our employees. We're committed to offering competitive and comprehensive benefits that not only protect your health and financial future but also help you thrive both professionally and personally.

Health & Medical Coverage

Robust Medical Plans: Comprehensive in-network coverage, 100% covered preventive care, and competitive deductibles and out-of-pocket maximums. The City invests in employee well-being by paying a significant share of premiums and providing subsidies for dependent coverage.

No-Cost, On-Site Primary Care Health Clinic: Free primary care visits at RockCare for employees and eligible dependents, ensuring convenient, quality care.

Dental and Vision Benefits

Dental Plan: Low copays and in-network savings for exams, cleanings, fillings, and major dental procedures.

Vision Plan: Affordable vision coverage with benefits for exams, eyewear, and contact lens services-ensuring you see clearly every day.

Leave Benefits

Paid Parental Leave: Bond with your newest family member through paid parental leave that supports work-life balance when it matters most.

Generous Vacation and Sick Leave Accruals: Accrue 120 hours of vacation leave and 96 hours of sick leave in year one!

Personal Leave: Full-time exempt employees enjoy 40 hours of personal leave a year.

12 Paid City Holidays: A holiday schedule designed for rest, recharge, and time with family and friends.

Life, Disability, and Supplemental Insurance

Life & AD&D Insurance: Basic life insurance provided at no cost with optional voluntary coverage available to ensure your family's security.

Disability Coverage: Short- and Long-Term Disability plans protect your income in the event of illness or injury.

Supplemental Benefits: Accident, Critical Illness, and Hospital Gap insurance help cover unexpected costs, easing financial stress during tough times.

Flexible Spendings, Retirement & Savings

Flexible Spending Accounts (FSAs): Pre-tax options for health care and dependent care expenses that help you manage out-of-pocket costs.

2:1 Match on Texas Municipal Retirement System (TMRS) Retirement Pension: Secure your future with our TMRS retirement plan-your savings grow twice as fast! You contribute 7% of your pre-tax gross salary to an account that earns at least 5% interest every year. At retirement, the City matches your TMRS account 2:1 and also provides a supplement death benefit.

457(b) Deferred Compensation Plans: Boost your financial goals by deferring some of your pre-tax income and investing it for growth.

Tuition Assistance: Support for further education and career development.

Balancing Work and Life

Employee Assistance Program (EAP): Access free, confidential counseling services for personal or work-related challenges.

Legal & ID Theft Protection: Enjoy peace of mind with affordable legal assistance and identity theft protection for life's unexpected challenges.

Pet Insurance: Keep your furry family members healthy with optional pet insurance that helps cover vet costs.

Wellness Benefits:

Free 24/7 gym access with showers, lockers, and modern equipment.

Free Round Rock Public Library card with access to LinkedIn Learning training.

Free Yoga and Strength/Conditioning classes.

Free or discounted memberships to local recreation centers and access to community resources.

Free pool passes (excluding RockNRiver).

Free access to training courses, online and in-person.

And so much more!

Visit our benefits website or look at our benefits guide to learn more!

01

Which of the following best describes your education?

• Less than High School
• High School Diploma or GED
• Some college; less than an Associates degree
• Associates Degree
• Bachelors Degree or higher

02

How many years of customer service experience do you have working with citizens and the public in a public safety/law enforcement environment?

• None
• Less than one (1) year.
• At least one (1) year.
• More than one (1) year but less than three (3) years.
• More than three (3) years but less than five (5) years.
• More than five (5) years.

03

How many years of verifiable volunteer experience do you have, if any?

• None
• Less than one (1) year.
• At least one (1) year.
• At least two (2) years.
• More than three (3) years.

04

You may be required to obtain a Texas Notary Licensce, National Crime Information Center and Texas Crime Information Center Certifications. Would you be able to meet this requirement?

• Yes, I currently hold this certification.
• Yes, I am ABLE to meet this requirement.
• No, I am UNABLE to meet this requirement.

05

Do you possess a valid Texas Drivers License?

• Yes
• No, but ABLE to obtain prior to employment.
• No, I am ineligible for a drivers license.

Required Question

Employer City of Round Rock

Address 231 E. Main Street

Suite 100

Round Rock, Texas, 78664

Phone 512-218-5490

Website http://www.roundrocktexas.gov