Pool Concierge

Pool Attendant/Concierge

Stratton Amenities | Plano, TX | Full-Time & Part-Time

Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano, TX. This role combines pool supervision with concierge-level service. We're looking for a polished, hospitality-driven professional who is passionate about delivering exceptional resident experiences in an upscale environment.

Key Responsibilities

•       Greet residents and guests with warmth and professionalism, verify access, and manage check-in procedures

•       Maintain an attentive, service-oriented presence throughout the pool area at all times

•       Enforce pool rules, policies, and safety standards consistently and courteously

•       Monitor activity to ensure a safe, orderly, and enjoyable environment for all

•       Deliver concierge-level service, assist with resident requests, and proactively anticipate needs

•       Set up and maintain the pool deck, including seating, umbrellas, and amenities

•       Maintain cleanliness of the pool area, restrooms, and surrounding spaces

•       Complete daily opening and closing procedures

•       Report incidents, concerns, or maintenance issues to management promptly

•       Support additional duties or special projects as assigned

Requirements

•       Prior customer service or hospitality experience preferred

•       Professional appearance and strong interpersonal skills

•       Clear verbal and written communication skills

•       Ability to take initiative and work independently with sound judgment

•       Organized, dependable, and able to manage multiple priorities

•       Comfortable enforcing rules while maintaining a guest-first approach

•       Ability to work outdoors for extended periods in Texas heat

•       Weekend and holiday availability required

Position Type

•       Full-time and part-time roles available

•       Seasonal and ongoing opportunities depending on property needs

Compensation

•       Competitive hourly rate based on experience

Stratton Amenities is an equal opportunity employer.