Pool Technician/Senior Pool Technician

Trident Service Group
  • Lancaster, Pennsylvania
  • $25 Per Hour
  • Autofill and Review
2 days ago

Job Description

CompanyDescription:

Trident Service Group is a premier swimming pool service,retail, and construction company enabling backyard entertainment. Founded on alegacy of family-owned businesses dating back to the 1960s, we are committed todelivering exceptional customer service and top-quality solutions. From custompool construction to expert maintenance and retail offerings, we take pride inproviding personalized care and building lasting relationships with ourclients. Our service portfolio covers the complete pool & spa categoryincluding repair, cleanings, seasonal openings & closings, newconstruction, and renovation. At Trident, customer satisfaction is at the heartof everything we do. We operate as a family of brands across the Mid-Atlanticregion. 

PositionSummary:

We are seeking proactive and skilled Pool Technicians and SeniorPool Technicians for the upcoming 2027 swimming pool season. We are hoping tofind candidates with extensive previous experience and knowledge to hit theground running servicing pools for both residential and commercial customers. These roles typically start in late Februaryor early March though we may have more immediate opportunities depending onlevel of experience. This hands-on role is ideal for someone wanting tocontinue to grow their knowledge and passion for the pool industry. 

KeyResponsibilities:

·Diagnose, repair, and maintaininground and above-ground swimming pools (commercial and residential),including pumps, filters, heaters, automation systems, and chemical feeders,with minimal supervision.

·Administer and balance poolchemicals to ensure proper water quality, including advanced chemicaltroubleshooting such as phosphate treatment and green pool cleanup.

·Perform equipment repairs andreplacements, including motors, pumps, and booster systems.

·Complete plumbing repairs,including Schedule 40/80 PVC work, and assist with renovation or constructiontasks such as painting, caulking, skimmer replacement, and liner patching orinstallation.

·Conduct routine maintenance andtroubleshooting of commercial and residential pool systems.

·Manage an assigned service routeefficiently and independently, maintaining organized records and schedules.

·Communicate professionally withcustomers, provide service recommendations, and prepare accurate quotes.

·Perform other duties as assignedby the Manager.

Senior Technician Additional Responsibilities

·Install, diagnose, and repairpool heaters, including ignition and control board components.

·Perform leak detection usingpressure testing, liner trac, and dye testing methods.

·Troubleshoot and repair chemicalcontrollers and automation systems.

·Complete minor tile, grout, andcoping repairs as needed.

·Lead and train team members onjob sites to ensure quality workmanship and customer satisfaction.

·Manage commercial jobs that useresidential-grade equipment independently.

Requirements

RequiredQualifications:

Requirements

Technician

Senior Technician

Experience

3-5 years of experience

5+ years of experience

Certifications (Cumulative)

Completion of manufacturer training programs, such as Jandy and Pentair

Holds PHTA (formerly APSP) Certified Service Professional (CSP) credential

Work Habits & Leadership

Efficiently manage a complex service route to maximize productivity and service quality without supervision

Mentor other technicians and lead project teams to ensure quality and efficiency

Customer Service

Address customer concerns directly and professionally, building strong rapport and trust

Educate customers, address concerns, and handle escalations professionally

Commercial

Independently handle commercial jobs that use residential-grade pool equipment when needed

Independently manage commercial jobs that use residential equipment and chemical controllers

·Must be available to work during the fulloperating season (March 1–November 30).

·Must hold a valid driver’s license and maintain aclean driving record.

·Must be able to work Monday–Friday, 7:30 a.m.–4:00p.m., with flexibility for overtime or weekend hours as needed.

·Proven track record in diagnosing poolequipment, specifically heaters and automation.

·Have dependable transportation to work.

·Ability to frequently pull, push, lift equipmentand tools in excess of 60 pounds in all weather conditions

·Strong attention to detail and a team-firstattitude

·Dependable and punctual, with a positive andprofessional demeanor

·Either have capability or already possesspesticide certification to apply chemicals

·Have experience in quoting jobs for workrequests

WhyJoin Trident Service Group?

At Trident Service Group, we pride ourselves on creatingexceptional swimming pool experiences for our clients. Joining our team meansbecoming a key player in a company that values quality, innovation, andcustomer satisfaction. As a Pool Technician or Senior Pool Technician atTrident Service Group, you'll have the opportunity to make a significant impacton our growth and reputation while working in a collaborative and supportiveenvironment. 

Benefits

Compensation&Benefits:

·Hourly: Position is paid depending onexperience, with time and a half for overtime.

oPool Technician: Starting at $25 per hour

oSenior Pool Technician: Starting at $30 per hour

·Standard Health & Wellness Benefits: Medical,Dental, and Vision for full-time employees working more than 30 hours per week

·Company Provided Long-Term Disability and LifeInsurance

·Retirement Plan with match

How toApply:

 If you have a desire to grow or find a change in thepool maintenance industry, we want to hear from you! Please apply through ourwebsite at https://www.gotridentservice.com/careers. 

Numbers & Facts

LocationLancaster, Pennsylvania

Skills

  • Automationunmatched
  • Automation Systemsunmatched
  • Constructionunmatched
  • Customer Escalationsunmatched
  • Customer Experienceunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Detail Orientedunmatched
  • Driver's Licenseunmatched
  • Entertainment and Mediaunmatched
  • Equipment Maintenance/Repairunmatched
  • Identify Issuesunmatched
  • Leadershipunmatched
  • Maintenance - Plumbingunmatched
  • Maintenance - Poolunmatched
  • Mentoringunmatched
  • Organizational Skillsunmatched
  • Painting (Facilities and Maintenance)unmatched
  • Productivity Managementunmatched
  • Pumpsunmatched
  • Quality Assurance Methodologyunmatched
  • Quality Managementunmatched
  • Record Keepingunmatched
  • Retailunmatched
  • Software Patchesunmatched
  • Team Lead/Managerunmatched
  • Training Programunmatched
  • Water Quality Testingunmatched

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