Company
Description:
Trident Service Group is a premier swimming pool service,
retail, and construction company enabling backyard entertainment. Founded on a
legacy of family-owned businesses dating back to the 1960s, we are committed to
delivering exceptional customer service and top-quality solutions. From custom
pool construction to expert maintenance and retail offerings, we take pride in
providing personalized care and building lasting relationships with our
clients. Our service portfolio covers the complete pool & spa category
including repair, cleanings, seasonal openings & closings, new
construction, and renovation. At Trident, customer satisfaction is at the heart
of everything we do. We operate as a family of brands across the Mid-Atlantic
region.
Position
Summary:
We are seeking proactive and skilled Pool Technicians and Senior
Pool Technicians for the upcoming 2027 swimming pool season. We are hoping to
find candidates with extensive previous experience and knowledge to hit the
ground running servicing pools for both residential and commercial customers. These roles typically start in late February
or early March though we may have more immediate opportunities depending on
level of experience. This hands-on role is ideal for someone wanting to
continue to grow their knowledge and passion for the pool industry.
Key
Responsibilities:
· Diagnose, repair, and maintain
inground and above-ground swimming pools (commercial and residential),
including pumps, filters, heaters, automation systems, and chemical feeders,
with minimal supervision.
· Administer and balance pool
chemicals to ensure proper water quality, including advanced chemical
troubleshooting such as phosphate treatment and green pool cleanup.
· Perform equipment repairs and
replacements, including motors, pumps, and booster systems.
· Complete plumbing repairs,
including Schedule 40/80 PVC work, and assist with renovation or construction
tasks such as painting, caulking, skimmer replacement, and liner patching or
installation.
· Conduct routine maintenance and
troubleshooting of commercial and residential pool systems.
· Manage an assigned service route
efficiently and independently, maintaining organized records and schedules.
· Communicate professionally with
customers, provide service recommendations, and prepare accurate quotes.
· Perform other duties as assigned
by the Manager.
Senior Technician Additional Responsibilities
· Install, diagnose, and repair
pool heaters, including ignition and control board components.
· Perform leak detection using
pressure testing, liner trac, and dye testing methods.
· Troubleshoot and repair chemical
controllers and automation systems.
· Complete minor tile, grout, and
coping repairs as needed.
· Lead and train team members on
job sites to ensure quality workmanship and customer satisfaction.
· Manage commercial jobs that use
residential-grade equipment independently.
Required
Qualifications:
Requirements | Technician | Senior Technician |
Experience | 3-5 years of experience | 5+ years of experience |
Certifications (Cumulative) | Completion of manufacturer training programs, such as Jandy
and Pentair | Holds PHTA (formerly APSP) Certified Service Professional
(CSP) credential |
Work Habits & Leadership | Efficiently manage a complex service route to maximize
productivity and service quality without supervision | Mentor other technicians and lead project teams to ensure
quality and efficiency |
Customer Service | Address customer concerns directly and professionally,
building strong rapport and trust | Educate customers, address concerns, and handle escalations
professionally |
Commercial | Independently handle commercial jobs that use
residential-grade pool equipment when needed | Independently manage commercial jobs that use residential
equipment and chemical controllers |
· Must be available to work during the full
operating season (March 1–November 30).
· Must hold a valid driver’s license and maintain a
clean driving record.
· Must be able to work Monday–Friday, 7:30 a.m.–4:00
p.m., with flexibility for overtime or weekend hours as needed.
· Proven track record in diagnosing pool
equipment, specifically heaters and automation.
· Have dependable transportation to work.
· Ability to frequently pull, push, lift equipment
and tools in excess of 60 pounds in all weather conditions
· Strong attention to detail and a team-first
attitude
· Dependable and punctual, with a positive and
professional demeanor
· Either have capability or already possess
pesticide certification to apply chemicals
· Have experience in quoting jobs for work
requests
Why
Join Trident Service Group?
At Trident Service Group, we pride ourselves on creating
exceptional swimming pool experiences for our clients. Joining our team means
becoming a key player in a company that values quality, innovation, and
customer satisfaction. As a Pool Technician or Senior Pool Technician at
Trident Service Group, you'll have the opportunity to make a significant impact
on our growth and reputation while working in a collaborative and supportive
environment.
Compensation
&Benefits:
· Hourly: Position is paid depending on
experience, with time and a half for overtime.
o Pool Technician: Starting at $25 per hour
o Senior Pool Technician: Starting at $30 per hour
· Standard Health & Wellness Benefits: Medical,
Dental, and Vision for full-time employees working more than 30 hours per week
· Company Provided Long-Term Disability and Life
Insurance
· Retirement Plan with match
How to
Apply:
If you have a desire to grow or find a change in the
pool maintenance industry, we want to hear from you! Please apply through our
website at https://www.gotridentservice.com/careers.
| Location | Lancaster, Pennsylvania |
| Website | https://www.gotridentservice.com/ |
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