Portfolio Manager

The Commercial Portfolio Manager oversees the day-to-day operations, facility management, financial performance, and tenant relations for Castleton Park, a portfolio of office and flex properties located in a master-planned office park in NE Indianapolis. This hands-on role is ideal for a proactive professional who thrives in a fast-paced environment, builds strong tenant relationships, and ensures a best-in-class operational experience. The Commercial Portfolio Manager serves as the primary on-site contact for tenants, vendors, and ownership.

Core Responsibilities

• Oversee daily operations, facility management, and tenant relations for the assigned commercial asset.
• Serve as the primary point of contact for tenants, vendors, contractors, and ownership.
• Conduct routine property inspections to ensure the facility remains safe, clean, efficient, and visually appealing.
• Manage work orders, service requests, preventive maintenance, and contracted building services.
• Prepare and manage operating budgets, financial reports, reconciliations, and forecasting.
• Monitor rent collections, receivables, and accounts payable to ensure financial accuracy.
• Supervise on-site maintenance, security, and vendor teams as applicable.
• Coordinate tenant improvements, capital projects, and vendor bidding processes.
• Ensure all operations comply with safety standards, building systems requirements, and regulatory guidelines.
• Partner with leasing/brokerage teams to support tenant tours, expansions, renewals, and occupancy goals.
• Provide ownership with timely reporting, property updates, and operational recommendations.
• Maintain curb appeal and proactively address property issues to enhance the tenant experience.
• Perform additional duties as assigned.