Portuguese-Speaking Customer Support Advisor

Our client is seeking a dedicated and professional Portuguese-speaking Customer Support Advisor to join their international service team. This role offers a unique opportunity for candidates to relocate to Greece and contribute to a dynamic, multicultural environment. Our client provides comprehensive support to customers across various channels, including phone, email, and chat. The successful candidate will be responsible for assisting customers with account, product, and service-related inquiries, troubleshooting issues, and ensuring high levels of customer satisfaction. Our client expects the advisor to maintain accurate documentation of all interactions and consistently meet quality and productivity targets. Critical requirements: Native or fluent proficiency in Portuguese (C1/C2 level) Good command of English (B2 level or higher) Willingness to relocate to Greece Ability to work independently in a remote environment Important requirements: Strong communication and problem-solving skills Comfortable using multiple digital tools and software Ability to document customer interactions accurately Nice to have: Previous experience in a customer service or support role