POS Test Analyst / QA Business Analyst

Role Name: POS Test Analyst / QA Business Analyst
Location: Atlanta, US (Onsite)

JOB DESCRIPTION
We are seeking an experienced **POS Test Analyst / QA Professional** with strong expertise in Point of Sale (POS) systems, testing, business analysis, and stakeholder engagement. The ideal candidate will have experience supporting POS modernization initiatives, system transitions, and end-to-end testing activities across retail and payment ecosystems.

Location: Atlanta, GA

**Key Responsibilities**

- Perform **manual testing** of POS applications and related digital platforms.
- Design, execute, and validate **end-to-end user flows** and business-critical transaction scenarios.
- Analyze and troubleshoot POS transaction issues by reviewing **server logs and transaction XMLs**.
- Participate in **requirements gathering**, clarification sessions, and business process analysis.
- Support **legacy-to-new system migration and transition programs**, ensuring seamless business continuity.
- Collaborate with business and technical teams to define test strategies, test cases, and acceptance criteria.
- Coordinate with stakeholders across business, product, and technology teams to ensure successful project delivery.
- Support **Go-Live activities**, including deployment validation, production testing, release readiness, and post-production verification.
- Contribute to **release management** processes and production support activities.
- Document test results, defects, requirements, and project updates using standard project management and collaboration tools.

**Required Qualifications**

- **4+ years of experience** working with Point of Sale (POS) systems.
- Strong experience in **Manual Testing** and **System Integration Testing (SIT)**.
- Proven ability to validate complex **user journeys and transaction flows**.
- Experience analyzing **POS server logs and transaction XML messages**.
- Good understanding of **SQL** for data validation, troubleshooting, and testing activities.
- Familiarity with **payment processing systems**, payment gateways, and retail transaction workflows.
- Experience supporting **POS modernization or legacy-to-new platform migrations**.
- Strong business analysis skills with experience in **requirements elicitation and documentation**.
- Excellent **stakeholder management, communication, and collaboration skills**.
- Experience with **POS and Digital channel Go-Live testing**, deployment validation, and release management.
- Hands-on experience with **JIRA, Zephyr, and Confluence**.

**Preferred Skills**

- Experience working in Retail, Hospitality, or Payments domains.
- Knowledge of POS integrations with backend systems, payment processors, and digital channels.
- Ability to work effectively in Agile/Scrum environments.