Job Description
POSITION PROFILE
Position: Power Platform Analyst
Scope: Crucible Zinc US RegionLocation: Based in Clarksville Smelter, Clarksville TN
Reports to: Regional Applications Lead US
THE ROLE
The Power Platform Analyst supports the development and growth of Crucible's Microsoft Power Platform and low-code/no-code program. Working closely with business stakeholders, this role identifies opportunities to improve processes, automate manual activities, and deliver practical solutions that increase operational efficiency and data visibility.
This position is suited to someone with a solid foundation in Microsoft Power Platform who is motivated to continue developing their skills. The role provides hands-on experience in business process automation, reporting, application development, user support, and program governance within an operational manufacturing environment.
KEY ACCOUNTABILITIES
Power Platform Development & Support
- Develop, maintain, and support solutions using Power Apps, Power Automate, Power BI, and SharePoint Online.
- Assist business users in identifying practical opportunities for automation and process improvement.
- Troubleshoot issues related to applications, workflows, reports, connections, and permissions.
- Support testing, deployment, documentation, enhancement, and user training activities.
- Work with business stakeholders to understand requirements and translate them into practical, supportable solutions.
- Identify opportunities to reduce manual work, simplify processes, and improve operational efficiency.
- Support continuous improvement initiatives through appropriate automation and digitization.
- Develop and maintain dashboards, reports, and visualizations using Power BI.
- Support data collection, validation, and reporting activities.
- Help users access, understand, and appropriately use business information and operational metrics.
- Promote responsible adoption of Power Platform tools across the organization.
- Help develop and maintain practical standards, templates, documentation, and development best practices.
- Provide guidance and basic training to business users and citizen developers.
- Help maintain inventories of applications, workflows, owners, environments, and supporting documentation.
- Build effective working relationships with stakeholders across operations and support functions.
- Participate in requirements workshops, project meetings, testing, and implementation activities.
- Communicate clearly with technical and non-technical users.
- Support applications, workflows, and reports that improve safety, health, environmental, and compliance processes.
- Follow all company safety policies and procedures.
Education
- Associate's or bachelor's degree in Information Technology, Information Systems, Business, Computer Science, or a related discipline is preferred.
- An equivalent combination of education, technical training, and relevant experience will be considered.
One or more of the following certifications is desirable but not required:
- Microsoft Certified: Power Platform Fundamentals (PL-900)
- Microsoft Certified: Power BI Data Analyst Associate (PL-300)
- Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)
- Approximately 2-4 years of experience developing, supporting, or administering business applications or automation solutions.
- Hands-on experience with Power Apps and Power Automate.
- Experience creating or supporting reports and dashboards in Power BI.
- Experience with SharePoint Online or other Microsoft 365 services.
- Familiarity with data sources such as Excel, SharePoint Lists, SQL Server, or Dataverse.
- Basic understanding of application security, permissions, change control, and governance concepts.
- Exposure to SAP or another enterprise resource planning system is beneficial but not required.
- Experience gathering requirements and working directly with end users.
- Strong problem-solving, analytical, and organizational skills.
- Ability to manage multiple priorities and communicate progress, risks, and support needs.
- Experience in a manufacturing, industrial, or operational environment is beneficial but not required.
- Customer focus and service orientation
- Initiative and willingness to learn
- Analytical thinking and practical problem solving
- Attention to detail and documentation discipline
- Clear communication and stakeholder collaboration
- Adaptability and continuous improvement mindset
- Ability to work independently while seeking guidance when needed
During the first 12-18 months, the successful candidate is expected to:
- Deliver and support useful Power Platform solutions that address defined business needs.
- Build productive relationships with business stakeholders and key users.
- Contribute to practical standards and governance for the low-code/no-code program.
- Support increased adoption of Power Platform tools while encouraging secure and maintainable development practices.
- Continue expanding technical skills and knowledge across the Microsoft Power Platform ecosystem.
Numbers & Facts
| Location | Clarksville, TN |
Skills
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