Practice Assistant / Medical Receptionist – Primary Care

Location: Wayland, MA
Contract: 6 Months
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Work Setting: Onsite – Primary Care Clinic

Sigma, Inc. is seeking an experienced Practice Assistant / Medical Receptionist to support a busy Primary Care practice in Wayland, MA.

The ideal candidate will have previous medical front desk, physician practice, primary care, urgent care, or outpatient clinic experience and be comfortable assisting patients, answering phones, scheduling appointments, and working in Epic EMR/EHR.

Key Responsibilities

• Provide front desk and reception support in a busy primary care medical practice.
• Greet and assist patients in a professional and customer-focused manner.
• Answer incoming telephone calls and respond to patient inquiries.
• Schedule and coordinate patient appointments.
• Utilize Epic for patient scheduling and administrative functions.
• Support daily patient registration and front desk operations.
• Communicate effectively with patients, providers, and clinical staff.
• Maintain accurate patient and appointment information.
• Provide excellent customer service throughout the patient experience.
• Perform general administrative and clerical duties as needed.
• Maintain patient confidentiality and follow established healthcare procedures.

Required Qualifications

• Previous experience working in a medical setting is required.
• Strong preference for experience in primary care, urgent care, physician practice, medical office, or outpatient clinic environments.
• Epic experience is required.
• Previous experience answering phones and scheduling patients is required.
• Medical front desk, receptionist, patient service, or practice assistant experience strongly preferred.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Ability to multitask and remain organized in a busy healthcare environment.
• Dependable and comfortable working directly with patients and healthcare professionals.
• Must have reliable transportation.
• Candidates must live within approximately 30 minutes of Wayland, MA.
• Must be available to work onsite from 8:30 AM–5:00 PM.

Ideal Candidate Background

Candidates with previous titles such as the following are encouraged to apply:

• Medical Receptionist
• Medical Front Desk Representative
• Practice Assistant
• Patient Service Representative
• Patient Access Representative
• Medical Office Assistant
• Medical Administrative Assistant
• Medical Secretary
• Patient Coordinator
• Medical Scheduler
• Front Desk Coordinator
• Primary Care Receptionist
• Urgent Care Receptionist