Practice Assistant – Medical Front Desk / Primary Care & Urgent Care

Location: Methuen, MA
Contract Length: 13 Weeks
Work Arrangement: Onsite
Orientation: Every Monday
Shift: 8.30 AM - 5.30 PM 

Sigma, Inc. is seeking an experienced Practice Assistant / Medical Front Desk Receptionist for a 13-week contract opportunity in Methuen, MA.

This position supports a Primary Care and Urgent Care practice. The ideal candidate will have at least 2 years of medical front desk/reception experience, specifically within a primary care, urgent care, physician office, or similar outpatient healthcare environment.

Key Responsibilities

• Provide front desk and administrative support in a busy primary care and urgent care setting.
• Greet and assist patients professionally at the front desk.
• Support patient check-in and general reception activities.
• Answer incoming phone calls and assist with patient inquiries.
• Coordinate front desk activities and provide administrative support to clinical staff.
• Communicate effectively with patients, providers, and other healthcare team members.
• Maintain accurate and organized patient information.
• Deliver excellent customer service in a fast-paced medical environment.
• Maintain patient confidentiality and follow established healthcare procedures.

Required Qualifications

• 2+ years of medical front desk/receptionist experience required.
• Previous experience in Primary Care and/or Urgent Care required.
• Experience working in a medical office, physician practice, outpatient clinic, or similar healthcare setting.
• Strong patient-facing customer service skills.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced healthcare environment.
• Must be able to work onsite in Methuen, MA.
• Must live within approximately 20 minutes of the facility.