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Practice Management Operations, Senior Specialist

Northwestern Mutual
  • Greendale, WI
  • $65,440–$98,160 Per Year
2 days ago

Job Description

About the Job:

Working directly with Advisor Practices/Practice Management, Distribution Performance, Field Leadership and Financial Advisors, you will evaluate short and long-term staff incentive compensation plans and provide direct feedback and guidance. To support the Career Advisors growth objectives and to reward and retain field talent, play a subject-matter expert role to support understanding and compliance with federal, state and product regulatory requirements. Identify and address conflicts of interest and align interests to that of the client in keeping with the Enterprise value of “doing the right thing”. Leverage adept skills to interpret NM’s field compensation framework including insurance, investment brokerage and advisory compensation and field management compensation information.

What You'll Do:

  • As a FINRA registered principal, exercise independent decision-making authority on behalf of NM, NMIS and the Wealth Management Company for the review, approval, and audit of staff compensation incentive plans.

  • Formulate recommendations and solutions while balancing competing interests and meeting expectations of Career Advisors, Field Supervision, and Distribution Performance.

  • Identify and anticipate issues and conflicts; escalate to law and enterprise stakeholders as needed to resolve issues and move teams forward on a timely basis.

  • Conduct audits and collect evidence of payment artifacts in accordance with firm policy and NMIS books & records.

  • Assist the local Supervision team in individual case circumstances and collaborate to creatively resolve questions and issues.

  • Educate and train Enterprise stakeholders and supervision team members as needed.

  • Lead and/or participate in projects and continuous improvement efforts.

What You'll Bring to the Role:

  • Bachelor's Degree Preferred or equivalent combination of education and experience.

  • FINRA Series 6 & 26 required or obtained within 6 months.

  • Minimum of 3-5 years of proven experience in insurance, investment, or financial services industry.

  • Compliance and/or contract, licensing, and registration experience and/or knowledge preferred.

  • Knowledge of Microsoft Office with strong emphasis on Excel proficiency.

  • Ability to prioritize workload and seek support when appropriate, as well as work within a larger team.

  • Sound decision-making skills with the ability to use a mixture of analysis, wisdom, experience, and judgment to arrive at a conclusion or recommendation.

  • Strong critical-thinking, analytical and problem-solving skills.

  • Exercises tact and diplomacy; proven success in establishing effective relationships.

  • Individual contribution leadership behavior focus: Solve for the Client; Customer Focus; Play to Win.

Skills You Have:

  • Attention to Detail - Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality.

  • Collaborative Partnership & Planning - Facilitates collaboration, communication, coordination, and planning among individuals and teams with diverse expertise; documents aligned priorities, responsibilities, and shared outcomes.

  • Decision Making - Applies judgment by evaluating relevant information against defined criteria; documents risks, priorities, tradeoffs, and expected outcomes; takes timely action; monitors results against established measures; and adjusts the approach based on evidence.

  • Policy & Procedure Management - Analyzes current policies and procedures, identifies gaps or areas for improvement, and develops and implements new policies and procedures to address those gaps. Ensures compliance with regulatory requirements and industry standards, as well as effectively communicates policies and procedures to employees and stakeholders. Understands the various components of a workflow, identifies bottlenecks, and implements improvements to increase productivity, reduce costs, and streamline operations.

This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 26 - FINRA, Series 6 - FINRA

Compensation Range:

Pay Range - Start:

$65,440.00

Pay Range - End:

$98,160.00

Geographic Specific Pay Structure:

Structure 110:

$72,000.00 USD - $108,000.00 USD

Structure 115:

$75,280.00 USD - $112,920.00 USD

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Policy & Procedure Management (NM), Decision Making (NM), Collaborative Partnership & Planning (NM), Attention to Detail (NM)

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

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Numbers & Facts

LocationGreendale, WI
IndustryFinancial Services
Salary$65,440–$98,160 Per Year
Company Size5,000 to 9,999 employees
Year Founded1857
Websitehttps://www.northwesternmutual.com/

About Company

Who We Are

What we believe.

We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities.
These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.

We’re known for our financial strength.

That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities.

We care.

We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about.


Why Work Here

We’re strong and growing.

In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.

We invest in our people.

We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.

Be part of building our future.

We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee.

Enjoy Milwaukee.

Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots.


Our Culture

We are always evolving.

At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.

We do what’s right.

Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work.

We recognize and develop possibilities in our people.

Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.

Diversity makes us better.

We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.

Skills

  • Auditingunmatched
  • Brokerageunmatched
  • Communication Skillsunmatched
  • Compensation Managementunmatched
  • Compensation and Benefitsunmatched
  • Continuous Improvementunmatched
  • Cost Controlunmatched
  • Customer Relationsunmatched
  • Detail Orientedunmatched
  • Distribution Managementunmatched
  • Employee Retentionunmatched
  • Establish Prioritiesunmatched
  • Federal Laws and Regulationsunmatched
  • Financial Servicesunmatched
  • Identify Issuesunmatched
  • Industry Standardsunmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Licensingunmatched
  • Maintain Complianceunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Policy Analysisunmatched
  • Policy Developmentunmatched
  • Policy Implementationunmatched
  • Problem Solving Skillsunmatched
  • Procedure Developmentunmatched
  • Procedure Implementationunmatched
  • Productivity Managementunmatched
  • Proofreadingunmatched
  • Regulatory Complianceunmatched
  • Regulatory Requirementsunmatched
  • Series 6unmatched
  • State Laws and Regulationsunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Wealth Managementunmatched

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