Practice Manager - IT Service, Support and Operations | Program Management | Organization Change Management

IMCS Group Inc
  • Plano, TX
  • Instant Apply
8 days ago

Job Description

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job TitlePractice Manager - IT Service, Support and Operations | Program Management | Organization Change Management
Work Location & Reporting AddressPlano, TX 75024
Vendor Rate***/hr***
Contract duration6
Target Start Date28 Oct 2026


Must Have Skills
Automotive Parts Supply Chain & Dealer Domain Expertise
Organizational Change Management & Stakeholder Engagement
Training, Deployment & Adoption Management

Nice to have skills
Automotive OEM & Dealer Ecosystem Experience
Structured OCM Methodology Certification


Detailed Job Description
*** is seeking a senior OCM Manager to lead endtoend change management for a strategic automotive transformation program. The role will partner with client business and IT teams, Field DSPMs, dealers, program teams and implementation partners to drive readiness, adoption and a seamless transition across pilots, rollout and stabilization. The candidate should own and synchronize the overall program OCM strategy and integrated changemanagement plan across client, dealers, field teams and implementation partners and conduct changeimpact, stakeholder and readiness assessments identify adoption risks, affected roles, process impacts and mitigation actions


Minimum years of experience
>10 years


Certifications Needed :Yes
BE


Top 3 responsibilities you would expect the Subcon to shoulder and execute
Own and synchronize the overall program OCM strategy and integrated changemanagement plan across client, dealers, field teams and implementation partners.
Conduct changeimpact, stakeholder and readiness assessments identify adoption risks, affected roles, process impacts and mitigation actions.
Lead stakeholder engagement, communication management, leadership reporting, readiness updates and golive planning.


Interview Process (Is face to face required?) Yes

Custom Fields:
Name: Intake Call Requested
Value: true

Name: Intake Call Completed
Value: true



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Numbers & Facts

LocationPlano, TX

Skills

  • Adobe GoLiveunmatched
  • Adoptionunmatched
  • Call Centersunmatched
  • Change Managementunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Diversity Recruitingunmatched
  • Ecosystemsunmatched
  • Financeunmatched
  • Fortune 500 Customersunmatched
  • Health Information Technologyunmatched
  • Leadershipunmatched
  • Management of Information Systems/Technology (MIS)unmatched
  • OEM (Original Equipment Manufacturer)unmatched
  • Operational Supportunmatched
  • Parts Salesunmatched
  • Project/Program Managementunmatched
  • Risk Analysisunmatched
  • Supply Chainunmatched

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