The Practice Manager is responsible for the day-to-day operational leadership, performance, and overall administrative effectiveness of an assigned clinic. This role oversees clinic operations, leads and develops administrative team members, monitors key performance indicators (KPIs), and ensures workflows are efficient, consistent, and aligned with company standards. The Practice Manager identifies operational barriers, implements solutions, and drives accountability and continuous improvement in partnership with the Director of Operations and other departments.Responsibilities:Tracks KPIs (Key Performance Indicators) to constantly improve the clinic's performanceConsistently audits for accuracy the work of the reception, authorizations, scheduling and intake teamsRecruitment & development of staff including interviewing, training, coaching, and performance reviewsDemonstrate project management skills to complete assigned operational projects in an organized and timely mannerDemonstrated ability to lead teams, manage competing priorities, resolve operational challenges, and improve administrative processes.Coordinate clinic staffing and coverage needs and proactively address scheduling gaps, resource constraints, and other operational barriers.Address client and caregiver concerns promptly and professionallyBuild effective working relationships across the organizationCompletes required compliance trainingFollow all HIPAA rules and regulationsAudit/Manage clinical staff (performance, productivity, and scheduling)Perform other duties as assignedAdded experience:Two years of supervisory experience is preferredPrior experience as a healthcare Practice Manager is preferredExperience with practice-management systems, electronic health records, scheduling platforms, HR systems, or other business applications preferredKnowledgeable in Microsoft Office, specifically Word, Excel & OutlookReads, writes, understands, and speaks English proficientlyBilingual in Spanish preferredHigh school diploma or GEDBenefits: Medical, Dental, and Vision BenefitsSupplemental Benefit Options for Life Insurance, Short- and Long-Term DisabilityPaid Time OffPaid Holidays401k Plan with Company MatchEoS Gym MembershipContinuing Education and Training OpportunitiesAnnual Professional Development AllowanceReimbursement Option for NBCOT Certification