Practice Supervisor - FCC

Building Name: CVPH - Champlain Valley Physicians Hospital

Location Address: 75 Beekman Street, Plattsburgh New York

Regular

Department: CVPH - Cancer Services

Full Time

Standard Hours: 40

Biweekly Scheduled Hours: 80

Shift: Day

Primary Shift: 8:00 AM - 4:30 PM

Weekend Needs: As Scheduled

Salary Range: Min $33.35 Mid $41.69 Max $50.03

Recruiter: Kara Marszalkowski

Job Summary

The Practice Supervisor oversees the day-to-day operations of the medical practice, ensuring efficient workflows, exceptional patient service, and effective support for physicians and Advanced Practice Professionals (APPs). Reporting to the Director of Practice Operations, this role is responsible for staff supervision, operational performance, resource management, and continuous improvement.

The ideal candidate is a proactive, results-oriented leader with strong medical practice management experience and the ability to improve productivity, manage expenses, develop staff, and enhance the patient experience. The Practice Supervisor exercises independent judgment in resolving operational challenges, implementing policies and procedures, and driving performance outcomes that support the practice’s financial and organizational goals.

Key Responsibilities

• Oversee daily practice operations, staffing, scheduling, and workflow efficiency.
• Lead, coach, and develop staff while promoting accountability, teamwork, and high performance.
• Monitor productivity, expenses, and operational metrics to support financial and performance goals.
• Partner with physicians, APPs, and leadership to resolve operational issues and improve practice performance.
• Promote excellent patient service, address escalated concerns, and identify opportunities to improve the patient experience.
• Ensure compliance with organizational policies, procedures, and applicable regulatory requirements.
• Identify opportunities to streamline processes, optimize resources, and improve operational efficiency.

Education

Bachelor’s degree in Healthcare Administration, Business Administration, or a related field, with a minimum of three years of leadership experience; or an associate’s degree in a related field with a minimum of five years of leadership experience.

Experience

• 3-5 years of experience in medical practice management or healthcare operations.
• Demonstrated experience in staff supervision, performance management, and workflow improvement.
• Experience with productivity monitoring, expense control, and resource management.
• Strong leadership, communication, analytical, and problem-solving skills.
• Ability to make independent decisions, manage competing priorities, and drive operational results.