Pre-Access Specialist II

Position Details

Department: CORP | CBO Financial Clearance

Location: Phoenix

Shift: Mon-Fri, Days, 8am-5pm

Category: Patient Access

Posting #: 1067799

Employee Type: PRN

Position Summary

The Pre Access Specialist II is responsible for accurate and complete insurance verification, authorization, and complete pre-registration of all scheduled Diagnostic, Surgical, Audiology and/or Rehabilitation visits. The position works within the EMR using an automated insurance verification tool along with payer websites and documents within the EMR.

Position Duties

• Obtains insurance verification and benefits using an automated verification tool, insurance carrier websites, or by phone. Prepares an estimate for scheduled service and notifies the patient/guarantor of any applicable out of pocket and requests payment if applicable. Accurately documents all information in the appropriate fields and or/account notes.

• Obtains all necessary authorizations for Diagnostic, Surgical, Audiology and/or Rehabilitation visits and accurately documents all information in the appropriate fields and/or account notes.

• Organizes, prioritizes and reviews daily work activity to ensure completion of assigned workload.

• Courteously answers telephone and/or emails and answers all questions in a timely manner. Maintains a positive working relationship with patients/guarantors, insurance companies, clinical personnel, co workers, and management to promote teamwork, cooperation, and a positive public image for Phoenix Children''s.

• Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.

• Performs miscellaneous job related duties as requested.