Job Description Essential Functions:
Responsible for pre cert requirements for all procedures scheduled by providers. Responsible for communicating with insurance companies to obtain approval for all testing. Answers questions regarding patient appointments and testing. Responsible for communication with patients regarding patient information and education regarding procedure preps. Responsible for scheduling procedures and certain medical tests and referral appointments by scheduling dates, times and locations, coordinating and rescheduling as necessary. Responsible for scheduling appointments, verifying all necessary information such as demographics and insurance information in the patient medical record or file. Answers telephone, screens calls, retrieves voicemails, returns patient calls. Responsible for calling patients in regards to lab results. Responsible for maintaining daily logs. Assists other staff as directed. In person regular and punctual attendance. Responsible for other job functions as directed. Attends meetings as required. Skills/Abilities:
Knowledge of nursing principles and protocols and all aspects of medication names and prescribing. Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality as directed by HIPAA standards. Knowledge of medical chart reporting and records. Knowledge of clinic/medical practice procedures related to all medical operations. Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all patients and callers. Must be well organized and detail organized and be able to work independently without much supervision. Must have skills in critical thinking, communication, influence and decision making. Must have the ability to work cooperatively as a member of office staff and team. Mental/Physical Requirements:
Involves standing, walking, bending, grasping, manipulating, and squatting. Must be able to use variety of office equipment including phone, PC, fax and medical equipment. Must be able to lift up to 50 pounds occasionally. Occasional stress from workload. Qualifications:
Experience performing provider referrals - preferred
Education
LPN Degree
CCMA Certification
License and Requirements:
State Licensed LPN
Certified Clinical Medical Assistant
Show more Numbers & Facts Location Morristown, TN Job Type Part-time
Skills
Calendar Managementunmatched
Certified Medical Assistantunmatched
Customer Support/Serviceunmatched
Demographicsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Infection Controlunmatched
Insuranceunmatched
Lift/Move 50 Poundsunmatched
Medical Equipmentunmatched
Medical Recordsunmatched
Medical Testsunmatched
Medical Treatmentunmatched
Medicationsunmatched
Nursingunmatched
Nursing Credentialsunmatched
Office Equipmentunmatched
Organizational Skillsunmatched
Patient Chartsunmatched
Patient Confidentialityunmatched
Patient Educationunmatched
Patient Safetyunmatched
Physical Demandsunmatched
Procedure Developmentunmatched
Telephone Skillsunmatched
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