Job Description
Location: Century City, CA
Pay Range: $165,000 - $200,000K (based on experience)
Duties:
- Directly supervise case managers, demand writers, settlement negotiators, lien negotiators, and support personnel.
- Oversee the assignment and strategic management of Serious Injury (SI) cases to ensure thorough handling and optimal outcomes.
- Act as a mentor and coach to junior attorneys and case managers, fostering professional growth and performance improvement.
- Ensure cases move efficiently through the pre-litigation process, focusing on average matter value (AMV) and time on desk (TOD) metrics.
- Provide oversight of the Settlement Department and review reduction requests to ensure accuracy, consistency, and adherence to internal policies and compliance standards.
- Collaborate on settlement strategies to support effective resolution and ensure alignment with client interests.
- Provide advice to the intake team on case strategy and quality
- Support the evaluation of high-value demands by providing guidance on general damages assessments for Serious Injury (SI) cases, ensuring consistency with firm standards and practices.
- Implement and maintain best practices for case management, documentation, and client communication.
- Coordinate with the litigation department to ensure seamless case transitions.
- Uphold the highest standards of legal ethics and compliance.
Qualifications:
- J.D. degree from an accredited law school and active California Bar membership.
- 8+ years of personal injury law experience, with a minimum of 3 years in a supervisory or management role.
- Demonstrated success in managing large case volumes and achieving high settlement values.
- Strong understanding of case valuation, negotiation strategies, and lien resolution.
- Proficiency with Litify or other legal CRM platforms preferred.
- Excellent leadership, communication, and interpersonal skills.
- Highly organized with a focus on operational efficiency and process improvement.
Numbers & Facts
| Location | California |
| Industry | Staffing/Employment Agencies |
| Company Size | 50 to 99 employees |
| Year Founded | 1970 |
| Website | http://jba.com |
About Company
JBA was founded in the late 1970s by a female computer scientist who managed different projects in IT, and saw a market for supporting companies through building a consultancy. Thus, Jacqueline Buickians and Associates (JBA) was formed. Throughout the years, demand set in for recruitment and we expanded our services in this area. We diversified our offerings for different positions, expanding our company focus from technology to fields like accounting, legal, marketing, administrative, and most recently, warehouse support. Today, JBA provides services beyond recruitment, supporting companies with creative services like digital marketing, employer branding, and training. Building from 35 years in business, our complementing services add value to our clients in this evolving global market.
Skills
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