Pre-Sales Tech Specialist – Enterprise Billing Solutions

30+ days ago

Job Description

MBR Partners is hunting for a Pre-Sales Tech Specialist for our client who specialises inbilling, revenue management, and business support systems (BSS/OSS) for complex, high-volume industries.

This role bridges deep technical expertise with consultative sales engagement to drive growth in enterprise billing solutions across targeted industries (e.g., telecom, utilities, FTTH). Acting as the primary technical interface for prospects and customers, you will collaborate with Sales, Product, and Delivery teams to design, present, and validate tailored solutions that address business and technical needs. You will own technical pre-sales activities, influence product adoption, and support long-term customer relationships—ultimately converting opportunities into revenue and contributing to strategic account growth.

Core Competencies:

Solution Architecture & Design – Ability to translate business challenges into technically sound, scalable solutions.
Consultative Selling – Skilled in uncovering needs, framing solutions, and influencing decisions.
Product Demonstration & Storytelling – Expert at showcasing complex capabilities in clear, customer-relevant narratives.
RFP/RFI Excellence – Strong technical writing skills for competitive, accurate bid responses.
Industry Knowledge – Deep understanding of telecom, utilities, and enterprise billing market trends.
Technical Validation – Experience leading PoCs, trials, and performance assessments.
Cross-functional Collaboration – Proven success working with sales, product, R&D, and delivery teams.
Competitive Analysis – Ability to benchmark against market rivals and identify differentiators.

Key Responsibilities:

1. Technical Sales Engagement

Lead technical discovery sessions, workshops, and presentations—translating complex product capabilities (billing, mediation, invoicing, collections, subscription management) into clear business value.
Deliver tailored product demonstrations highlighting features like usage-based billing, dunning, complex rating, and regulatory compliance.
Act as the trusted technical advisor to prospects throughout the sales cycle, from qualification to closing.
Support sales strategy for target territories, driving technical engagement to convert opportunities into revenue.

2.Solution Design & Architecture

Map customer business and technical needs to product capabilities and integration options.
Collaborate with Product and Professional Services to produce high-level solution designs, architecture diagrams, and deployment models (SaaS, on-premise, hybrid).
Define solution scope, hosting options, maintenance models, and timelines for proposals and Statements of Work.
Advise on pricing approaches in collaboration with sales and finance teams.

3. Technical Validation & Competitive Positioning

Design and support Proof-of-Concept (POC) environments to validate integration, performance, and fit with customer systems.
Address technical objections on scalability, data migration, security, and compliance (e.g., tax/VAT handling).
Evaluate and communicate competitive positioning, contributing to demo improvements, pricing refinements, and product roadmap inputs.

4. RFP/RFI & Documentation Support

Lead or contribute to the technical sections of RFP/RFI responses, ensuring accurate and compelling representation of platform and infrastructure capabilities.
Provide technical content for sales collateral, proposals, and customer success stories.
Capture and relay customer feature requests to influence product evolution.

5. Relationship & Account Development

Build and maintain strong relationships with technical and business stakeholders at all levels.
Support Quarterly Business Reviews (QBRs) with compelling insights and solution value reinforcement.
Identify upsell/cross-sell opportunities within existing accounts through technical discovery and collaboration with account managers.

Requirements & Qualifications

Experience & Knowledge

8+ years in software sales, technical pre-sales, product management, or solution architecture—ideally in telecom, utilities, or enterprise billing solutions.
Proven experience designing solutions for complex business and technical requirements.
Strong knowledge of billing systems, usage/rating models, integration patterns, and compliance requirements.
Familiarity with strategic sales planning and forecasting.
Proficiency in CRM tools

Interpersonal Skills

Excellent communication skills—able to present complex technical concepts to business and executive audiences.
Strong facilitation and collaboration abilities across cross-functional teams.
Consultative selling mindset with a passion for solving customer challenges.

Education

Bachelor’s or master’s degree in computer science, Engineering, or a related field.

Disclaimer: Please ignore the salary range written below.

Numbers & Facts

Location

Skills

Analysis Skillsunmatched
Architectural Designunmatched
Benchmarkingunmatched
Biddingunmatched
Billingunmatched
Business Skillsunmatched
Business Solutionsunmatched
Business Supportunmatched
Communication Skillsunmatched
Competitive Analysis/Strategyunmatched
Computer Scienceunmatched
Consultative Salesunmatched
Content Developmentunmatched
Credit and Collectionsunmatched
Cross-Functionalunmatched
Cross-Sellingunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM) Systemsunmatched
Data Migrationunmatched
Financeunmatched
Huntingunmatched
Information/Data Security (InfoSec)unmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Market Trend Analysisunmatched
Marketing/Sales Collateralunmatched
Operational Support Systems (OSS)unmatched
Performance Analysisunmatched
Performance Reviewsunmatched
Pre-Salesunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Product Demonstrationunmatched
Product Managementunmatched
Product Planningunmatched
Product Positioningunmatched
Product Pricingunmatched
Product Supportunmatched
Professional Servicesunmatched
Proof of Conceptunmatched
Regulatory Complianceunmatched
Request for Proposals (RFP)unmatched
Research & Development (R&D)unmatched
Revenue Managementunmatched
Salesunmatched
Sales Cycleunmatched
Sales Forecastingunmatched
Sales Managementunmatched
Sales Proposalsunmatched
Sales Prospectingunmatched
Sales Strategyunmatched
Sales Supportunmatched
Software Salesunmatched
Software as a Service (SaaS)unmatched
Statement of Work (SOW)unmatched
Storytellingunmatched
Strategic Accountsunmatched
Strategic Planningunmatched
Support Documentationunmatched
Team Playerunmatched
Technical Leadershipunmatched
Technical Presentationunmatched
Technical Salesunmatched
Technical Writingunmatched
Up-Sellingunmatched
Value-Added Tax (VAT)unmatched
Writing Skillsunmatched

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