Precision Machine Tool Service Specialist (Haas)

Power American Manufacturing with Haas Technology

HFO Chicago—part of Morris Group, Inc., a third-generation, family-owned leader among North America’s largest machine tool distribution networks—supports the metalworking community of Northern Illinois and Indiana. As the exclusive Haas distributor, we deliver a full range of CNC solutions: 5‑axis universal machining centers, vertical and horizontal machining centers, CNC lathes and mills, rotary tables, and 5C collet indexers.

Role Snapshot

• Title: Precision Machine Tool Service Specialist (Haas)
• Reports to: Service Manager
• Territory-based field role; dispatched daily from your home
• Company vehicle provided; all fuel expenses paid

Why This Role

• Hands-on problem solving on industry-leading Haas platforms
• Immediate impact on customer productivity and uptime
• Structured training in CNC repair and Haas systems; factory certification in year one
• Career growth within a respected, mission-driven organization

Core Responsibilities

• Install, diagnose, repair, and maintain Haas CNC machine tools and controls at customer sites.
• Leverage online technical documentation, manuals, and vendor support to resolve issues efficiently.
• Complete precise service documentation for customers and internal teams.
• Deliver after-sales support, training, and preventative maintenance programs.
• Maintain current knowledge of machine tool technologies and HFO Chicago’s product portfolio.
• Perform related tasks as needed to support customers and team goals.

Qualifications

• Demonstrated mechanical/electrical repair or engineering experience (CNC repair background preferred).
• Ability to read and interpret schematics and technical drawings (required).
• Proficiency with laptops, smartphones, and software; Microsoft Office experience is a plus.
• Outstanding technical communication and presentation capability.
• Physically able to lift 40–50 lbs on a regular basis.
• Flexible schedule with frequent regional travel and driving to customer facilities.

Comprehensive Benefits

• Competitive starting salary
• Comprehensive health coverage with a zero-premium medical plan option
• Vision, dental, and company-paid life insurance
• 3+ weeks of vacation to start
• 10 company-paid holidays
• 401(k) with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Technical Proficiencies

• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Journeyman’s License
• Electrical Troubleshooting
• Electrical Repair
• High Voltage Systems
• Pneumatics Troubleshooting
• Service
• Maintenance and Repair Skills
• Field Service Readiness
• CNC Machine Setup & Changeover
• Industrial Electrical Systems
• Hydraulic Systems & Components
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Lockout/Tagout (LOTO)
• Spindle Maintenance & Repair
• Electrical Schematic Reading
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation
• Machine Safety Inspections

Equipment & Software Exposure

• CNC Mill (3-4 axis VMC) (Fanuc, Bridgeport, Mazak, ProtoTRAK, Haas, Okuma, Doosan, Kitamura, Makino, Brother, Hurco, Dmg Mori Seiki, Hwachon)
• CNC Automation Solutions (Fanuc, Mazak, Haas, Siemens, Okuma, Makino, Dmg Mori Seiki, Fastems)
• Voltage Detector (Fluke, Klein Tools, Amprobe, Extech, Southwire)
• Multimeter (Fluke, Klein Tools, Amprobe, Extech, Southwire)
• CNC Laser Cutter (Mitsubishi, Mazak, Trumpf, Amada, Cincinnati, Bystronic, Prima-Power, Hankwang)
• CNC Lathe (2-4 axis) (Mazak, Haas, Okuma, Doosan, Takisawa, Dmg Mori Seiki, Samsung, Murata, Fuji, Nakamura, Hyundai - Wia, Hwachon)
• CNC Router
• CNC Swiss Lathe (Star, Citizen, Tsugami, Index, Eurotech, Tornos, Ganesh, Hanwha, Yama-Seiki, Nomura)
• CNC Grinder (Mitsubishi, Okuma, Okamoto, Studer, Amada, Toyoda, Chevalier, Anca, Walter, Tru-Tech)
• CNC Plasma Cutter (Torchmate, Alltra, Messer, Arclight, Plasmacam, Shopsabre, Vicon, Burlington)
• CAD Software (AutoCAD, Solidworks, Solid Edge, Catia, Pro-E / Creo, Autodesk Inventor, Onshape, Siemens NX, NX CAD (Siemens))
• Measurement Gauges
• CAM Software (Mastercam, Esprit, HSM Works, GibbsCAM, Mazatrol, Autodesk Fusion 360, Promill, Bobcad, Surfcam, Siemens NX, Sprutcam)
• CNC Mill (5+ axis VMC) (Fanuc, Mitsubishi, Mazak, Haas, Okuma, Kitamura, Matsuura, Mikron, Dmg Mori Seiki, Hwachon)
• CNC Lathe (5+ axis) (Mazak, Okuma, Doosan, Index, Eurotech, Miyano, Dmg Mori Seiki, Samsung, Nakamura, Hwachon)
• Universal Machining Center (5 axis UMC) (Okuma, Matsuura, Dmg Mori Seiki)
• Universal Machining Center (3-4 axis) (Okuma, Toshiba, Dmg Mori Seiki, Maho)
• Calipers and Micrometers
• Horizontal Machining Center (3-4 axis) (Haas, Okuma, Doosan, Makino, Toyoda, Niigata, Dmg Mori Seiki, Kiwa, Enshu)
• Horizontal Machining Center (5+ axis) (Mazak, Okuma, Toyoda)

Physical & Environmental Expectations

• High mobility across varied customer premises.
• Ability to focus while balancing multiple priorities.
• Periodic extended sitting.
• Regular bending, twisting, stooping, reaching; lift up to 50 lbs with assistance when required.
• Frequent hand/arm use; strong visual acuity (close, distance, peripheral, depth perception, focus adjustment).
• Professionalism in dynamic sites with changing timelines and priorities.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Access tight spaces and elevated areas; work in awkward positions.
• Apply fine motor skills and strong hand–eye coordination for precise electrical/mechanical/diagnostic tasks.
• Work in industrial environments with noise, lubricants, coolants, and metal chips while wearing required PPE.

Accessibility & EEO