Job Description
Job Purpose
Support the design, implementation, configuration, and deployment of technology infrastructure solutions, with primary emphasis on enterprise network field engineering, routing, switching, wireless, SD-WAN, and security edge technologies.
Essential Functions
- Work with senior architects, project managers, and customers to understand project scope, network diagrams, implementation tasks, and customer requirements.
- Configure, install, test, and troubleshoot network equipment and services under light direction, with emphasis on Arista platforms, SD-WAN / VeloCloud, Cisco, Palo Alto, routing, switching, and wireless.
- Support field installation activities, equipment staging, site readiness checks, cutover preparation, migration tasks, and post-cutover service validation.
- Update and author implementation documentation, as-built diagrams, configuration notes, test results, and handoff information for operational support teams.
- Provide technical feedback to senior architects, project teams, and operations based on implementation experience and customer environment findings.
Education
- Four years of College resulting in a Bachelor's Degree or equivalent experience
Relevant Work Experience
- 5 to 7 years in related field
- Proven results-based work experience in network engineering, field installation, technical implementation, or equivalent / related technical field.
Special Knowledge, Skills and Abilities
- Strong hands-on route / switch experience, including VLANs, Layer 2 / Layer 3 networking, routing protocols, IP addressing, access control lists, and network troubleshooting.
- Field installation experience with enterprise network equipment, including staging, rack / stack support, cabling coordination, configuration loading, testing, and turn-up validation.
- Working experience with Arista, SD-WAN / VeloCloud, Cisco, and Palo Alto technologies.
- Wireless implementation and troubleshooting experience preferred.
- Ability to read network diagrams, scopes of work, implementation plans, and configuration guidance, then complete assigned implementation tasks with light direction.
- Ability to troubleshoot common network deployment issues and escalate complex problems with clear technical detail.
- Strong documentation skills, including implementation notes, as-built information, test results, and operational handoff details.
- Certifications or equivalent experience in route / switch, wireless, Arista, Cisco, Palo Alto, or SD-WAN technologies preferred.
- Experience with security, unified communications, cloud applications, virtualization, or data center technologies is desirable but secondary to core networking and field implementation experience.
Supervisory Responsibility
- No Supervisory Responsibilities
Work Environment
Daytime hours -- must be able to work nights, weekends, and holidays to complete projects, implementations, migrations, and customer cutovers as needed.
Salary Range: $105,000-$157,500
Numbers & Facts
| Location | Honolulu, HI |
| Industry | Telecommunications Services |
| Salary | $105,000–$157,500 Per Year |
| Company Size | 1,000 to 1,499 employees |
| Website | https://www.hawaiiantel.com/ |
About Company
Over the last two decades our mission has evolved dramatically. First in the area of communications – Internet, wireless, and data transmission – and then into broader digital applications that improve our customers’ worlds every day, whether they’re residential, business or government. Hawaiian Telcom has become deeply engaged in a wide variety of new products and services. From the fiber that feeds your 4G wireless network to digital television. From VoIP Hosted Voice to virtual colocation. From enabling new office towers with fiber for greater connectivity to laying new undersea cables across the Pacific to Asia. Today, Hawaiian Telcom is offering 1 Gig broadband service, providing state-of-the-art cloud services for businesses, and expanding Hawaii’s largest next-generation fiber network. We employ more than 1,200 technology, communications and customer service professionals.
We serve Hawai‘i, our home. And we’ll continue to serve Hawai‘i as we grow and expand.
Skills
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