Pivot Point Solutions

Pivot Point Solutions is a California-based consulting firm that delivers experienced field professionals to construction and utility organizations across the state. We partner with contractors, program owners, and utility clients to provide skilled inspection, construction management, and field support personnel who keep infrastructure projects safe, compliant, and on schedule.

Our team understands the demands of active construction environments, from underground gas and electric infrastructure to large-scale utility programs. By pairing deep industry knowledge with a responsive, hands-on approach, we help clients maintain quality, meet regulatory requirements, and keep field operations running smoothly on some of California's most critical infrastructure projects.

Job Overview

Title: Principal IT Program Manager
Sector: Information Technology / Enterprise Technology Strategy
Seniority: Principal / Expert Level
Location: Oakland, CA
Job Type: Hybrid – Primarily Remote, Approximately 2 Day per Week Onsite
Contract Length: 1 year+
Compensation: $74.00 - $95.00/hour

Role Overview

Pivot Point Solutions is seeking a Principal IT Program Manager & Product Owner to lead enterprise technology strategy, product ownership and complex multi-year transformation programs. This position will oversee a portfolio of technology products and initiatives, ensuring investments align with business priorities, deliver measurable value and support long-term operational reliability, security and performance.

The ideal candidate brings extensive experience leading enterprise technology programs while also owning product vision, roadmaps, prioritization and lifecycle strategy. This role requires a leader who can work across business operations, architecture, cybersecurity, infrastructure, engineering, vendors and executive leadership to translate strategic objectives into actionable plans and successful technology outcomes.

Your Day-to-Day Activities

• Define and maintain strategic product visions, multi-year roadmaps and investment priorities for enterprise technology products and platforms.

• Serve as Product Owner for assigned technology products, guiding lifecycle strategy, modernization and ongoing enhancement.

• Develop, refine and prioritize product backlogs based on business value, risk, operational requirements and available funding.

• Translate business objectives into actionable product requirements, epics, user stories and acceptance criteria.

• Lead large-scale technology programs spanning multiple projects, teams, vendors and business functions.

• Develop program strategies, investment roadmaps, delivery schedules, milestones and governance structures.

• Coordinate digital transformation, infrastructure modernization, cloud migration, application modernization and technology lifecycle initiatives.

• Manage competing priorities and dependencies across product, engineering, architecture, cybersecurity, infrastructure and operations teams.

• Establish quarterly and annual planning processes that align technology delivery with business and enterprise IT priorities.

• Develop and manage portfolio budgets, forecasts, funding plans and resource allocations.

• Prepare business cases, financial justifications and investment recommendations for executive leadership.

• Track portfolio financial performance, spending, benefits realization and return on technology investments.

• Manage vendor relationships, technology contracts, managed service providers and service performance expectations.

• Establish product KPIs, service metrics, adoption measurements and operational performance indicators.

• Monitor program health, risks, issues, dependencies, delivery performance and strategic outcomes.

• Lead executive reviews, steering committee discussions, governance meetings and strategic planning sessions.

• Develop executive dashboards, portfolio reports, investment summaries and strategic recommendations.

• Coordinate delivery from initial planning and design through implementation, adoption and operational transition.

• Apply Agile, Scrum, Hybrid or Waterfall delivery approaches based on program complexity and organizational requirements.

• Identify and resolve organizational barriers, resource constraints, delivery risks and competing stakeholder priorities.

• Lead technology refresh, technical debt reduction, lifecycle management and operational improvement initiatives.

• Partner with cybersecurity, architecture and compliance teams to ensure technology solutions meet enterprise security and governance requirements.

• Mentor Program Managers, Project Managers, Scrum Masters, Product Owners and other technology delivery professionals.

• Drive organizational change, stakeholder adoption and continuous improvement across enterprise technology programs.

The Job Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering or a related field.

• 12+ years of experience in technology program, portfolio, project or product management.

• 8+ years leading large-scale enterprise technology initiatives.

• Demonstrated experience managing complex, multi-year technology programs involving multiple teams, significant budgets and executive visibility.

• Direct experience performing Product Owner or Product Manager responsibilities, including product vision, roadmap development, backlog prioritization and lifecycle planning.

• Strong experience managing enterprise technology programs from strategic planning through implementation and operational transition.

• Experience leading digital transformation, infrastructure modernization, cloud migration, application modernization or technology lifecycle management initiatives.

• Advanced knowledge of program and portfolio management principles, governance processes and delivery methodologies.

• Strong understanding of Agile product management, Scrum and hybrid enterprise delivery practices.

• Experience managing product backlogs, epics, user stories, acceptance criteria and release priorities.

• Demonstrated experience developing and managing portfolio budgets, financial forecasts, funding plans and resource allocations.

• Experience creating business cases, investment recommendations and executive-level financial presentations.

• Strong experience managing risks, dependencies, competing priorities and cross-functional program execution.

• Experience coordinating technology vendors, contractors, managed service providers and enterprise stakeholders.

• Ability to establish meaningful product KPIs, delivery metrics, service performance indicators and benefits realization measurements.

• Strong executive communication, negotiation, presentation and stakeholder management skills.

• Experience working within large, matrixed enterprise organizations.

• Ability to influence decisions across business leadership, technology teams and executive stakeholders.

• Demonstrated experience leading organizational change and driving adoption of technology initiatives.

• Ability to work independently while managing complex and competing strategic priorities.

• Must be local and available for onsite meetings approximately one day per week, with additional visits as business needs require.

You'll Stand Out If You Have

• Master's degree in a relevant business or technology discipline.

• PMP, PMI-ACP, CSPO, SAFe POPM, SAFe SPC or ITIL certification.

• Experience simultaneously managing an enterprise technology portfolio and serving as a strategic Product Owner.

• Experience leading multimillion-dollar, multi-year technology modernization or transformation programs.

• Experience developing enterprise product strategies and investment roadmaps.

• Strong understanding of cloud infrastructure, cybersecurity, enterprise applications and technology operations.

• Experience overseeing technology lifecycle management, technical debt reduction and platform modernization.

• Experience developing benefits realization frameworks and executive portfolio dashboards.

• Experience working with enterprise architecture, technology governance and cybersecurity compliance organizations.

• Demonstrated success mentoring senior technology delivery professionals.

• Experience delivering enterprise technology initiatives within utility, energy, infrastructure or other highly regulated environments.

About Pivot Point Solutions

Pivot Point Solutions delivers experienced field professionals to organizations throughout California's construction and utility industries. Our teams support critical infrastructure initiatives by placing inspectors, construction managers, and field personnel who understand the demands of complex, highly regulated construction environments.

We partner with our clients to provide professionals who can integrate quickly with project teams, operate independently in the field, and help ensure projects are completed safely, efficiently, and in full compliance with utility specifications, codes, and quality standards.