Amazon.com Inc logo

Principal Product Manager-Tech, eShop

Amazon.com Inc

  • Seattle, WA
  • 7 days ago
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    Skills

    • A/B Testingunmatched
    • Advertisingunmatched
    • Analysis Skillsunmatched
    • Campaignsunmatched
    • Channel Marketingunmatched
    • Cross-Functionalunmatched
    • Customer Conversionunmatched
    • Customer Experienceunmatched
    • Marketingunmatched
    • Marketing Strategyunmatched
    • Merchandisingunmatched
    • Outbound Marketingunmatched
    • Performance Metricsunmatched
    • Product Managementunmatched
    • Social Media Marketingunmatched

    Description

    The Premium Shopping Experience team is on a mission to firmly establish Amazon as the premier destination for shopping high-quality premium products. We do this by intentionally surfacing contextually relevant premium selection to customers and elevating our shopping experiences and merchandising across the entire Store.

    We are seeking a Product Manager to own the Traffic Drivers workstream - responsible for driving awareness, discovery, and engagement with premium selection through onsite and offsite marketing channels. This role sits at the intersection of marketing, merchandising, personalization, and customer experience, and is critical to converting existing customers into premium shoppers and increasing spend from existing premium customers.

    Key job responsibilities

    Own the traffic strategy for premium selection across onsite channels (Homepage, Browse Pages, Push Notifications, Email) and offsite channels (Paid Social, Display Ads, Creator Partnerships, Outbound Marketing), defining a steady drumbeat of campaigns that drive customer visits, product page views, and new-to-program acquisition.

    Develop and execute the Homepage merchandising roadmap, including premium-focused campaigns, propensity-enabled widgets, and personalized collections that surface premium selection during evergreen periods and seasonal events.

    Formalize the brand launch playbook for major premium brand launches, leveraging high-visibility channels and placements to maximize awareness and conversion.

    Partner with the science team to leverage propensity models and brand classification signals to personalize traffic channel activities and curate cross-category premium collections.

    Define and own traffic KPIs including customer visits, page views, new-to-program acquisition, and incremental revenue across all marketing and brand launch campaigns.

    Collaborate cross-functionally with Homepage, Search, Ads, and Category Marketing teams to secure placements, align on experimentation roadmaps, and maximize premium visibility during high-traffic events.

    Implement the social marketing strategy, expanding offsite reach through paid social, creator partnerships, and display advertising to drive premium awareness among high-propensity customers.

    Experiment and iterate - design, launch, and analyze A/B tests to measure the impact of traffic initiatives on revenue, conversion, and premium penetration.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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