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Principal Product Manager - Tech, Personalization

Amazon.com Inc
  • Seattle, WA
    30+ days ago

    Job Description

    As a Principal Product Manager in Tech you will lead product roadmap for tailoring the experience of every customer on Amazon's most prominent pages, billions of times a day. Utilizing state of the art machine learning techniques like reinforcement learning and deep learning, to build highly scalable, real-time systems that determine the content customers see across Amazon.

    Key job responsibilities

    As a Principal Product Manager in Tech you will:

    • Envision and define personalized shopping experiences, tailored to each customer"s intent, that operates seamlessly across Amazon as a talented personal shopping assistant.
    • Work with a team of engineers, scientists, engineering managers, and program managers designing to define and execute a product roadmap to understand customers" intent and help complete their shopping missions.
    • Drive roadmap to implement next generation recommender systems, and invent ways to multiply the rate of innovation across the company on behalf of our customers.
    • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints.
    • Assimilate a large number of inputs from stakeholders, develop cohesive designs and functional specs, prioritize and deliver them in a successful and timely manner is expected.
    • Clearly communicate goals, requirements, roadmaps, and timelines to internal cross-functional and remote project teams.
    • Demonstrate maturity, sound business and technical judgement, negotiation skills, ability to influence, and leadership are essential to success in this role.
    • Collaborate with many orgs and leaders across the entire company to build the future of personalized content optimization across Amazon

    A day in the life

    You will have a unique opportunity with large scope and responsibility - you will directly impact and help manage features generating billions of dollars of revenue per year. You will collaborate with teams and leaders across the entire company, and gain exposure to many aspects of the Amazon business. You will be a part of a fast paced, growing research and development team. If you want to help build the future of personalized merchandising on Earth's biggest online retailer, we would love to talk to you!

    About the team

    Our mission is to delight every Amazon customer with a shopping experience tailored to their current intent, to identify and help customers complete their shopping missions, and to enable others across Amazon with our understanding of the customer's intent. We achieve our mission through investments in UX, Science, and Systems with the purpose of delivering new, personalized shopping experiences.

    Our vision is for the quality of personalization provided to be a core reason customers choose Amazon, on par with Earth's largest selection, low prices, and fast and free shipping. In tailoring the shopping experience to each customer's intent, we envision operating seamlessly across Amazon as a talented personal shopping assistant; a partner that is trusted, knowledgeable, and understands your unique preferences.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles
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    Skills

    • Communication Skillsunmatched
    • Content Managementunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Deep Learningunmatched
    • Engineering Managementunmatched
    • Establish Prioritiesunmatched
    • Leadershipunmatched
    • Machine Learningunmatched
    • Merchandisingunmatched
    • Negotiation Skillsunmatched
    • Product Managementunmatched
    • Product Planningunmatched
    • Project/Program Managementunmatched
    • Reinforcement Learningunmatched
    • Requirements Managementunmatched
    • Research & Development (R&D)unmatched
    • Scalable System Developmentunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • User Interface/Experience (UI/UX)unmatched

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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