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Principal Product Manager - Technical, Shopper Understanding and Response Prediction

Amazon.com Inc
  • Palo Alto, CA
    30+ days ago

    Job Description

    This job is also open for Seattle and New York

    Are you passionate about computational advertising and sponsored recommendations? Do you thrive in a fast-paced organization where your work directly impacts hundreds of millions of customers? Do you love to innovate at the intersection of customer experience, deep learning, and large-scale machine learning systems - including the frontier of GenAI? If so, the Amazon Sponsored Products Shopper Understanding and Response Prediction team could be the perfect place for you.

    Amazon is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. We are a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities.

    We are looking for a seasoned Principal Product Manager - Technical to join our Shopper Understanding and Response Prediction team and drive significant business growth. We build advanced deep learning models, large-scale machine learning pipelines, and real-time serving infrastructure to match shoppers" intent to the most relevant ads - across all devices, all contexts, and worldwide marketplaces. By deeply understanding shoppers" intent and interests, precisely estimating their interactions with ads, and leveraging the latest advances in GenAI to unlock richer shopper representations and more adaptive prediction systems, we help shoppers discover new products they love, provide advertisers with the most efficient path to meeting their business objectives, and build a major, sustainable business that enables Amazon to continuously innovate on behalf of all customers. We work hand-in-hand with engineers and applied scientists - both within the team and across various retail partner organizations at Amazon - to keep the retail experience relentlessly high. We are looking for an entrepreneurial product leader who thrives on tackling ambiguous problems to deliver tailored, personalized shopping experiences to Amazon customers. This is a high-impact role that demands strategic vision and big-picture thinking, as well as sharp execution, technical depth, analytical rigor, and excellent communication.

    As a Principal Product Manager - Technical, you will work closely with business stakeholders, machine learning scientists and engineers to

    • Chart and execute a course for delivering personalized shopping experience on both Amazon Search and Product pages
    • Obsess over your customers and work backwards to define tenets, customer experiences, long-term goals, focus areas and key success metrics.
    • Develop and present working backwards documents and product plans (PRFAQs)
    • Drive intake, planning, and prioritization of feature and enhancement requests in close partnership with engineering, science, and product partners across Amazon
    • Influence senior leaders across Amazon by proactively communicating your vision, reporting plans and progress, and aligning with Amazon"s core leadership principles

    About the team

    About Sponsored Products and Brands

    The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you"re energized by solving complex challenges and pushing the boundaries of what"s possible with AI, join us in shaping the future of advertising.

    Numbers & Facts

    LocationPalo Alto, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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