Principal Site Reliability Engineer (AWS Resiliency & Cloud Architecture)

Job Summary for Site Reliability Engineer III (Verisign)

- Build, operate, and maintain the on-premises Openstack private cloud platform.
- Monitor platform health, respond to and resolve alerts.
- Troubleshoot platform and user issues, providing tier 3 support as part of an on-call rotation.
- Document problem-solving processes and technical solutions.
- Ensure compliance with vulnerability management and information security standards; support regular patching of platform components.
- Collaborate with a team, contributing to operational excellence and platform reliability.
- Configure and administer Openstack and related open-source tools (Jenkins, Ansible, Git) on Redhat Enterprise Linux.
- Utilize shell scripting and Python for automation and system management.
- Maintain high availability and performance of platform services.
- Apply knowledge of network protocols and security best practices.
- Use development tools such as Github and Jira for code and process management.
- Communicate effectively, both verbally and in writing, on complex technical topics.
- Leverage experience as a Linux sysadmin in large-scale environments.
- Hold a Bachelor's degree in Computer Science or related field, or possess equivalent experience.