Job Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Principal Technical Program Manager
Long Term Contract
Remote 100%
1. Role Overview
Client is seeking an American -based Principal Technical Program Manager (TPM) to drive large-scale, complex enterprise software implementation initiatives and advanced automation programs. Operating at a Staff+ tier, this leadership role is responsible for overseeing multi-million-dollar program portfolios across tier-1 Financial Services accounts (banking and insurance). As a manager of managers, you will govern delivery across 10+ concurrent customer projects, direct senior project managers, partner with enterprise architects, lead executive engagement management, and resolve critical project escalations to deliver transformative business value.
2. Candidate Qualifications & Experience (What You Will Bring)
For more information and other jobs available please contact our recruitment team at
Principal Technical Program Manager
Long Term Contract
Remote 100%
| CRITICAL SCREENING DIRECTIVE FOR EXTERNAL STAFFING AGENCIES Please strictly pre-screen all candidates against the following mandatory qualification criteria prior to candidate submission. For each candidate, it would help to include a short summary of their FINS clients, the size of the portfolios/teams they've led and their automation or agentic delivery experience. We will have 3 rounds of interviews " Target Role & Regional Scope: American-based Principal Technical Program Manager (TPM). " Senior Implementation Leadership: 10+ years leading customer-facing software implementation or professional services projects. " Automation & AI Implementation: Hands-on experience with RPA, automation, and / or Agentic software implementation (specifically enterprise UiPath deployments). " Financial Services Vertical Expertise: Strong professional experience in the Financials industry (banking and / or insurance companies). We're looking for someone with strong FINS implementation experience who can own a portfolio of engagements and lead other project managers " Portfolio Scale & Manager-of-Managers: Proven experience leading portfolios of projects (10+ projects concurrently) and multiple project managers at a time (e.g., manager of managers), including end-to-end engagement management and escalation resolution. " Certifications: PMP and / or PgMP strongly preferred. |
Client is seeking an American -based Principal Technical Program Manager (TPM) to drive large-scale, complex enterprise software implementation initiatives and advanced automation programs. Operating at a Staff+ tier, this leadership role is responsible for overseeing multi-million-dollar program portfolios across tier-1 Financial Services accounts (banking and insurance). As a manager of managers, you will govern delivery across 10+ concurrent customer projects, direct senior project managers, partner with enterprise architects, lead executive engagement management, and resolve critical project escalations to deliver transformative business value.
2. Candidate Qualifications & Experience (What You Will Bring)
- 10+ Years of Relevant Experience: Leading customer-facing software implementation, professional services, customer success, account management, or strategic consulting engagements with global systems integrators (GSIs) or enterprise software vendors.
- Financials Industry Expertise: Strong professional background in banking and / or insurance companies, possessing in-depth domain knowledge of financial workflows, regulatory compliance frameworks, risk management, and security standards.
- Portfolio Scale & Manager of Managers: Demonstrated experience leading portfolios of projects (10+ projects concurrently) and managing multiple project managers simultaneously, including full lifecycle accountability, resource balancing, and cross-project governance.
- Engagement Management & Escalation Resolution: Proven track record acting as the trusted delivery advisor to VP and C-level client executives, managing complex stakeholder dynamics, and driving high-stakes project risk and conflict resolution.
- RPA, Automation & Agentic Implementation: Hands-on experience delivering enterprise UiPath automation ecosystems, business process automation, and emerging autonomous agent architectures.
- Professional Certifications: PMP (Project Management Professional) and / or PgMP (Program Management Professional) certification strongly preferred (or equivalent PRINCE2 Practitioner).
- Center of Excellence (COE) Setup: Proven background establishing and scaling enterprise Automation Centers of Excellence, defining governance frameworks, and driving organizational enablement programs.
- Change Management & Agile Delivery: Strong expertise in change management processes for dynamic professional services engagements, agile program delivery, and multi-workstream execution.
- Commercial & Contract Governance: Deep experience reviewing, executing, and defending complex Statements of Work (SOWs) and MSAs in parallel.
- Communication & Leadership: Exceptional executive client-facing communication, negotiation, and cross-functional leadership skills across technical and business domains.
- Technical Ecosystem Familiarity: Familiarity with other automation platforms (e.g., Automation Anywhere, Blue Prism, OpenSpan) and modern cloud/SaaS architectures is an added plus.
- Portfolio Delivery Leadership: Govern and drive end-to-end delivery of a multi-million-dollar portfolio comprising 10+ concurrent software implementation projects across the AMER Financial Services sector, ensuring all commitments are met within scope, timeline, quality, and margin targets.
- Manager of Managers: Supervise, coach, and align multiple project managers and technical project leads, driving standard delivery methodologies, resource optimization, and professional development across the regional team.
- Executive Engagement & Escalation Management: Act as the executive delivery sponsor and primary escalation resolution authority for key enterprise accounts, conducting steering committee meetings and proactively remediating delivery risks.
- Technical Feasibility & Solution Alignment: Collaborate with solution architects, AI specialists, and engineering leads to evaluate architectural trade-offs, define technical feasibility, and ensure robust integration of UiPath and agentic capabilities.
- Financial Services Regulatory Standards: Embed industry-specific security, auditability, data privacy, and governance standards into every automation workflow for banking and insurance clients.
- Resource Governance & Project Controls: Oversee resource availability, capacity modeling, project budgets, and change verification techniques across all assigned client programs.
- SOW, MSA & Commercial Governance: Lead the definition, scoping, and review of Statements of Work (SOWs), Master Services Agreements (MSAs), and delivery acceptance criteria in coordination with Sales and Legal.
- Continuous Delivery Excellence: Identify repeatable best-practice artifacts, delivery kits, and automation templates to package and share with worldwide project teams and delivery partners.
- Customer Success & Value Realization: Maintain top-tier Customer Satisfaction (CSAT) and Net Promoter Scores (NPS), drive referenceable customer case studies, and partner with sales to cultivate expansion opportunities.
For more information and other jobs available please contact our recruitment team at
careers@tekfortune.com
. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .Numbers & Facts
| Location | Atlanta, GA |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
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