Principal Technical Program Manager, Catalog Business Expansion, Catalog Services, Product Knowledge

Amazon Catalog Services builds the systems that host and run the world's largest e-Commerce catalog. Within this organization, Product Knowledge (PK) is responsible for mining, modeling, storing and vending the product catalog metadata. This metadata (schema) governs all the possible product information and powers Amazon end-to-end processes, starting on how we organize products, how we define all possible product attributes, how we guide selling partners when listing them, all the way to power customer shopping experiences (e.g., product overview in detail pages, browse taxonomy, search and navigation filters). If you"ve ever shopped on Amazon, you interacted with our product.

We are investing in an initiative to help scale different Amazon Businesses. This includes performing agentic orchestration replicating system and manual decisions across Catalog components. These investments will encompass aligning stakeholders on a strategy, driving workstreams across platform infrastructure, agent creation, orchestration, enabling products across Catalog, Listings, SX, CX and measurements of impact. We are hiring a Principal Technical Program Manager (PTPM) for this charter in Seattle to lead the initiative.

As a Principal TPM in this role, you will collaborate closely with leaders, managers, engineers and scientists to deliver solutions into production, establish partnerships with other organizations such as Retail, Category businesses, Selling Partner Services, Detail Page CX, Search, to prioritize and translate the business requirements into technical specifications. You will have end to end ownership - from defining the strategy, working across engineering teams to build the solution, and monitoring progress across the entire Amazon eCommerce pipeline. You will provide direct visibility to senior leadership on all aspects of your programs, drive cross team collaboration, and prioritize initiatives that are crucial to businesses.

Key job responsibilities

• Define and deliver large-scale, cross-organizational programs by establishing clear goals, managing dependencies, mitigating risks, and driving execution across multiple engineering and business teams.
• Own and evolve technology roadmaps for complex systems, identifying gaps and opportunities across architectures and organizations while decomposing intricate problems into practical, scalable solutions.
• Drive system-level and business reviews, aligning teams toward coherent technology strategies, effective engineering processes, and long-term operational improvements.
• Partner with leaders at all levels to communicate complex trade-offs, influence priorities, and build consensus on technical direction - representing decisions clearly in both written and verbal formats.
• Create and optimize the mechanisms necessary for sustained program success, including cross-functional communication frameworks, stakeholder alignment processes, and data-driven decision-making practices.

About the team

The Catalog Services Product Knowledge organization is responsible for building systems that create and manage the e-commerce schema. We are expanding to support more Business Use Cases across Amazon. The initiative will cross boundaries across Catalog teams, Selling Partner Services, downstream clients, etc. The team is looking for an experiences Principal TPM with strong technical background, operating with autonomy capable of resolving problems, mitigating risks and leading large a program with a broad number of stakeholders.