Amazon.com Inc logo

Principal TPM, Devices and Software Services

Amazon.com Inc
  • Bellevue, WA
    3 days ago

    Job Description

    Do you want to drive large-scale programs that keep software compliant with global regulations across every Amazon Devices product line, affecting hundreds of millions of devices worldwide? Do you want to use AI to scale your impact and make the regulatory compliance process more efficient? If so, we"d like to talk to you.

    The Devices Software and Services (DS2) team is seeking a Principal Technical Program Manager to lead the Software Regulatory Compliance initiative, a large-scale, highly visible program that spans every Devices product line and demands cross-organizational influence up to the executive level.

    The Principal TPM defines the end-to-end framework and institutes the mechanisms that govern the full Software Regulatory Compliance (SWRC) lifecycle. This spans tracking and interpreting upcoming regulations, translating them into actionable requirements ("how to comply") in partnership with Legal, driving implementation and certification, and sustaining compliance and supporting regulatory audits. The role works cross-functionally with Public Policy, Legal, Security, and every Amazon Devices product line, including Kindle, Fire Tablet, Fire TV, Echo, Ring, Blink, and Eero. Working autonomously and with high judgment, the Principal TPM is a trusted partner to Public Policy and Legal. The role leads heterogeneous groups of stakeholders to illuminate the simplest, most efficient path to compliance, and influences decisions and trade-offs with leaders up to the executive level. The Principal TPM sets the strategy and drives the execution, defining the multi-year direction for the compliance function, including how it scales as regulatory obligations grow. A core part of that direction is using AI and automation to maximize reusability across regulations, so each new obligation costs less to meet than the last.

    Key job responsibilities

    • Own the software regulatory compliance strategy across Devices, working with product lines to anticipate the impact of upcoming and newly enacted regulations and define the readiness plan to meet them ahead of enforcement dates
    • Define the end-to-end framework and institute the mechanisms that govern the full compliance lifecycle, from tracking and interpreting regulations, through driving implementation and certification, to sustaining compliance and supporting regulatory audits
    • Partner with Public Policy and Legal to translate draft and enacted regulations into clear, actionable engineering requirements, and operationalize "how to comply" across product lines
    • Lead heterogeneous groups of stakeholders across Legal, Security, Hardware Compliance, and product line teams to illuminate the simplest, most efficient path to compliance, driving alignment without direct authority
    • Establish the standards, tooling, and reporting mechanisms that give leadership clear visibility into compliance status, risk, and readiness across the Devices portfolio
    • Negotiate smart trade-offs (e.g., time vs. effort vs. cost) and align competing priorities and roadmaps across product lines to deliver the right outcomes
    • Drive cross-functional and cross-organization communication to keep stakeholders aligned, representing difficult decisions and trade-offs clearly to leaders up to the executive level, including in monthly and quarterly business reviews
    • Drive continuous improvement in how the organization scales compliance execution, including the use of AI and automation to reduce manual effort and improve efficiency

    About the team

    DS2 owns the platform layer beneath every Kindle, Echo, Fire TV, and Fire Tablet sold worldwide. We own device identity, registration, OTA updates, telemetry, cloud-to-device messaging, and lifecycle management for hundreds of millions of devices. As the horizontal organization across the Devices portfolio, DS2 also leads flagship programs spanning multiple product lines, including infrastructure optimization and efficiency, next-generation authentication, and software regulatory compliance.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Artificial Intelligence (AI)unmatched
    • Authentication Softwareunmatched
    • Automationunmatched
    • Cloud Computingunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • International Salesunmatched
    • Interpret Regulationsunmatched
    • Kindleunmatched
    • Leadershipunmatched
    • Legalunmatched
    • Machine Toolunmatched
    • Maintain Complianceunmatched
    • Negotiation Skillsunmatched
    • Process Improvementunmatched
    • Product Planningunmatched
    • Project/Program Managementunmatched
    • Public Policyunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Regulatory Compliance Softwareunmatched
    • Riskunmatched
    • Strategic Planningunmatched
    • T-2 / DS2unmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched
    • Telemetryunmatched

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