3M’s Services LLC is seeking compassionate and dependable Direct Support Professionals (DSPs) to provide direct care and support to individuals with intellectual and developmental disabilities in home and community settings. PRN staff provide coverage on an as-needed basis to support service delivery and ensure continuity of care for individuals receiving services.
Key Responsibilities
Provide Direct Care: Assist individuals with activities of daily living including meal preparation, personal hygiene, grooming, mobility assistance, and medication administration as permitted by training and company policy. Support individuals in maintaining independence while ensuring their safety and well-being.
Behavioral Support & De-escalation: Implement positive behavior support strategies and follow approved behavior plans when applicable. Utilize appropriate de-escalation techniques to redirect challenging behaviors while maintaining a safe and respectful environment.
Promote Community Engagement: Support individuals in participating in social, recreational, and community activities that enhance independence, life skills, and overall quality of life.
Follow Individualized Service Plans: Work collaboratively with Qualified Professionals (QPs), supervisors, and clinical staff to implement individualized service plans and ensure services are delivered according to established goals and outcomes.
Documentation & Reporting: Complete accurate and timely documentation of services provided, individual progress, and any incidents or concerns in accordance with company policies and NCDHHS requirements.
Communication & Team Collaboration: Maintain open communication with supervisors, Qualified Professionals, families, and other members of the care team regarding any changes in an individual’s behavior, health, or service needs.
Health, Safety & Compliance: Ensure the safety and well-being of individuals served by following agency policies, maintaining a clean and safe environment, and adhering to HIPAA confidentiality standards and state regulations.
Qualifications
High School Diploma or GED required
Previous experience supporting individuals with intellectual/developmental disabilities or behavioral health needs preferred
Knowledge of behavior management techniques and crisis prevention strategies preferred
Valid driver’s license, reliable transportation, and active insurance required
Ability to assist with lifting, transfers, and other physically demanding tasks when necessary
Strong verbal and written communication skills
Ability to maintain confidentiality and HIPAA compliance
Compassionate, patient, and dependable approach to providing care
Note: This job description provides a general overview of the position and is not intended to be an exhaustive list of responsibilities. Duties may vary based on operational needs, individual service plans, and regulatory requirements.
Numbers & Facts
Location
Charlotte, North Carolina
Skills
Activities of Daily Living (ADLs)unmatched
Behavioral Healthunmatched
Communication Skillsunmatched
Community Supportunmatched
Cook Dishesunmatched
Corporate Policiesunmatched
Crisis Interventionunmatched
Crisis Managementunmatched
Customer Support/Serviceunmatched
Developmental Disabilitiesunmatched
Digital Signal Processing (DSP)unmatched
Documentationunmatched
Driver's Licenseunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
High School Diplomaunmatched
Insuranceunmatched
Medication Administrationunmatched
Physical Demandsunmatched
Presentation/Verbal Skillsunmatched
Regulatory Requirementsunmatched
Safety Complianceunmatched
Safety/Work Safetyunmatched
Service Deliveryunmatched
Set Goalsunmatched
State Laws and Regulationsunmatched
Time Managementunmatched
Writing Skillsunmatched
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