Procedure Scheduler - Hand & Ortho Center

Job Details:

KH Washington Township | Full-Time | 8 Hour Shift Days 

Responsibilities & Requirements:

The Procedure Scheduler supports safe, timely, and efficient surgical care by coordinating and scheduling surgical procedures, serving as a key liaison between patients, clinical teams, and administrative staff. This role ensures accurate documentation, effective communication, and compliance with regulatory standards to optimize perioperative operations and patient experience. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education:

• High school diploma or GED.

Required Work Experience:

• At least 1 year of experience in a healthcare setting, preferably with scheduling responsibilities

Required Licenses, Certifications, and Registrations:

• Basic Life Support (BLS) certification required for office-based positions only (must be obtained within 90 days of hire)

Skills:

• Proficiency with scheduling software and electronic health records (EHR), preferably Epic
• Strong verbal and written communication skills
• Ability to coordinate multiple tasks and prioritize effectively
• Attention to detail and accuracy in data entry
• Ability to maintain confidentiality and comply with HIPAA regulations
• Customer service orientation
• Critical thinking and problem-solving skills
• Basic understanding of medical terminology

Competencies:

• Employee is trained and competent with the universal protocol
• Employee is trained and competent in disaster planning
• Employee is trained and competent in hand hygiene

Preferred Qualifications:

Preferred Education:

• Associate's degree in a healthcare-related field

Preferred Work Experience:

• 2 or more years of experience in healthcare, with direct experience in surgical or procedural scheduling

Preferred Licenses, Certifications, and Registrations:

• Certification in medical scheduling or related area

Overview:

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.