Process Design Analyst

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Process Design Analyst

• Location: Hutto, Texas 78634
• Employment type: W-2 Hourly
• Work model: On-site
• Posted June 17, 2026
• Job ID: JPC - 205268

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Job Description

Job Summary: Design Analyst (Onsite - Hutto, TX)

About the Role

Join a dynamic team as a Design Analyst in Hutto, TX, where you will drive process improvements and manage critical project data to support long-term business growth. This 6-month contract (with possible extension) offers a fast-paced environment ideal for candidates who thrive on customer interaction and analytical problem-solving. You'll collaborate with internal and external stakeholders, contributing to impactful cross-functional projects.

Responsibilities

• Deliver exceptional customer service by managing high-volume calls, emails, and walk-ins, often involving complex or sensitive conversations.
• Investigate and resolve MobileTC/WaAM tickets, ensuring accurate routing and efficient issue resolution.
• Set up and track projects in Oracle Maximo, maintain detailed workload data, and monitor project statuses using Excel and SharePoint.
• Review, process, and assign load sheets to Project Managers, ensuring completeness and accuracy.
• Communicate with operations and customers to clarify order details and coordinate project documentation.
• Prepare job packets and provide timely workload reports to supervisors as requested.
• Support continuous process improvement initiatives aligned with organizational goals.

Required Skills and Experience

• 1-2 years' experience in data analysis or performance management, applying process improvement methodologies.
• Strong customer service and communication abilities, adept at handling high-stress, repetitive tasks.
• Proficiency with Microsoft Excel, Word, PowerPoint, Access, and SharePoint (beginner to intermediate).
• Ability to quickly learn proprietary software for scheduling, reporting, and dispatching.
• Excellent organizational and team collaboration skills.

Preferred Skills

• Lean Six Sigma training or certification.
• Experience working in a project management or design environment.

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Job details

Job ID JPC - 205268

Location Hutto, Texas, United States

Work Model On-site

Employment Type W-2 Hourly

Job Type Contract

Experience 2-5 years

Pay Rate $25 (Hourly)

Posted June 17, 2026

Skills Performance Management data analysis

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