Process Improvement Specialist - Extra-Help*

Process Improvement Specialist - Extra-Help*

Salary

$77,376.00 - $109,033.60 Annually

Location

San Bernardino, CA

Job Type

Temporary or Extra-Help

Job Number

26-03349DPH-01

Department

Public Health

Opening Date

11/07/2026

Closing Date

11/20/2026 5:00 PM Pacific

FLSA

Non-Exempt

• Description
• Benefits
• Questions

The Job

The Department of Public Health (DPH) is recruiting for a Process Improvement Specialist - Extra-Help who will initiate evaluation of processes utilizing but not limited to Homeland Security Exercise and Evaluation Program (HSEEP), and the Process Improvement Readiness Assessment Tool. The Process Improvement Specialist will evaluate, recommend, and modify emergency response plans for public health emergencies through exercises and improvement projects that support Strengthening U.S. Public Health Infrastructure through best practices.

Process Improvement Specialist will assess organizational readiness, review Medical Point of Dispensing (MPOD) site plans, communications, accountability, action planning, and the improvement process. This position will develop exercise evaluation guides to conduct evaluations, observations, and recommendations. During improvement planning, they will coordinate with key staff to revise plans according to exercise/clinic findings. A Targeted Evaluation Plan (TEP) will be created for operations and improvements to meet the Centers for Disease Control and Prevention grant requirements.

The Process Improvement Specialist will also ensure completion of time sensitive reporting to meet regulatory, State, and Federal requirements both internally and to external agencies. The Process Improvement Specialist is expected to plan mass vaccination clinic events and evaluate on event improvement opportunities. This position will also provide support for other Quality Management areas within scope.

This position is extra-help, and incumbent does not attain status as regular County employee. Although this position is of limited duration and temporary in nature, assignments may be up to twelve (12) months.

CONDITIONS OF EMPLOYMENT

Pre-employment Process: Applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Employment Status: Extra help positions are in the Unclassified Service, which serve at the discretion of the appointing authority and do not attain regular status. These positions participate in the Countys Part-time Seasonal Temporary (PST) Deferred Compensation Plan and do not earn any other benefits.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Applicants must qualify for one of the following options:

Option 1: Two (2) years of full-time equivalent experience performing analytical and administrative duties, including research, data analysis, program planning and evaluation, report writing and presentation, interpreting laws, regulations, or policies, and developing findings and recommendations based on investigations, studies, or assessments.

Option 2: Two (2) years of full-time equivalent experience in a healthcare environment performing program administration, training, quality management and/or performance improvement.

Desired Qualifications

The ideal candidate will possess great leadership skills; direct experience with emergency planning and response; experience with coordinating medical point of dispensing sites, mobile clinics and evaluation; advanced Microsoft and computer skills; experience facilitating training; success with the implementation of programs and/or processes in a healthcare or public health setting

Selection Process

Application Procedure: Interested applicants are encouraged to apply as soon as possible. The most highly qualified candidates will be referred to the appointing authority for further consideration.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process.

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Instructions: The information from your completed County Application and Supplemental Questionnare below will provide the basis for determining whether you meet the minimum qualifications for Process Improvement Specialist It will also be used as a competitive evaluation tool with other candidates in the selection process. It is to your advantage to provide complete, organized and detailed responses to each question. Do not refer to a resume.

All work experience listed on the Supplemental Questionnaire must also be listed in the Employment History section of your County Application in order to be evaluated.

• I have read and understand the above statements.

02

Qualifying Experience: Select below the option you qualify under: Experience referenced must be clearly detailed in the Employment History section of your application in order to be considered.

• I possess two (2) years of full-time equivalent experience performing analytical and administrative duties, including research, data analysis, program planning and evaluation, report writing and presentation, interpreting laws, regulations, or policies, and developing findings and recommendations based on investigations, studies, or assessments.
• I possess two (2) years of experience in a healthcare environment performing program administration, training, quality management, and/or performance improvement.
• None of the above.

03

Qualifying Experience: Describe in detail your experience indicated above related to process improvement. If you have no process improvement experience, enter "N/A."

04

Education: Select below the option which best describes your highest level of education.

• Masters Degree or higher
• Bachelors Degree
• Associates Degree
• Some College
• High School Diploma/GED
• Less than a High School Diploma/GED

05

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

06

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide on how to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions to ensure you receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

07

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs