Department: Innovation and Technology Department
Salary: $81,226.00 - $116,762.94 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork, openness, accountability, productivity, and employee development
Providing all customers with courteous, responsive, accessible, and seamless quality services
Taking initiative to identify, analyze, and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Procurement Officer is a senior procurement position responsible for leading, coordinating, and overseeing purchasing activities for the Innovation and Technology Department, with a primary focus on technology purchases and complex services.
This position provides advanced procurement and contracting expertise to I&T leaders, managers, technical teams, City departments, suppliers, and other stakeholders. The Procurement Officer ensures compliance with applicable policies and requirements, supports contract administration, recommends process improvements, and provides guidance throughout the purchasing process. The role also supports purchasing cards, travel, supplier compliance, spend analysis, ERP capital investment projects, Police and Fire grant funded projects and contracts, and related departmental financial activities.
Main Duties and Responsibilities
Procurement and Contract Administration
- Lead and coordinate complex procurement and purchasing activities for technology goods, services, software, hardware, and professional services.
- Prepare and manage contracts, amendments, change orders, purchase orders, recommendations for award, contract closeouts, revenue contracts, grant related documents, memoranda of understanding, and other procurement documentation.
- Provide strategic and operational guidance to I&T stakeholders regarding procurement requirements, documentation, approvals, and compliance.
- Monitor contract activities, supplier performance, quality assurance, reporting, and closeout requirements.
- Identify potential risks and develop mitigation strategies in collaboration with the City Attorney’s Office and other stakeholders.
Stakeholder Support and Training
- Develop and maintain effective working relationships with I&T leaders, managers, technical teams, City departments, functional reviewers, suppliers, and external partners.
- Help stakeholders navigate complex purchasing requirements and apply City policies and procedures.
- Provide ongoing training, guidance, and support to departmental staff using multiple delivery methods.
- Support consensus building and effective communication among stakeholders with varying needs and priorities.
Process Improvement and Innovation
- Analyze procurement activities and available data to identify trends, risks, and opportunities for improvement.
- Recommend and support improvements to procurement processes, procedures, policies, and guidance materials.
- Identify innovative, technology enabled approaches to improve procurement processes and operational efficiency.
- Remain open to learning and responsibly exploring emerging technologies, including AI, while protecting confidential information and following applicable requirements.
Financial and Departmental Support
- Support purchasing card and travel related activities, including monthly P Card reconciliation processes.
- Contribute to spend analysis, financial reporting, invoicing, billing, and other departmental financial activities.
- Support ERP capital investment projects, Police and Fire grant funded projects and contracts, and related compliance requirements.
- Provide budget oversight and support financial activities associated with departmental purchasing.
Knowledge, Skills and Qualifications
Knowledge and Skills
- Knowledge of government procurement practices, contract administration, supplier management, purchasing procedures, and applicable City, State, and Federal requirements.
- Knowledge of Workday, procurement systems, enterprise resource planning platforms, and standard business software.
- Strong communication, organization, time management, negotiation, and customer service skills.
- Ability to establish and maintain effective working relationships with internal and external stakeholders.
- Ability to prioritize and manage multiple assignments and changing deadlines.
- Ability to exercise independent judgment, think critically, solve problems, and make recommendations.
- Ability to perform price and cost analysis, provide budget oversight, identify risks, and prepare accurate records and documentation.
- Ability to manage complex procurements and contracts.
- Ability to provide presentations, training, and guidance to staff and stakeholders.
- Ability to evaluate and responsibly use emerging technologies, including AI, while protecting confidential information and following applicable requirements.
- Ability to work independently and communicate clearly and concisely in written and verbal communication.
Minimum Qualifications
- High school diploma or GED equivalent and nine (9) years of related work experience. preparing contracts related to purchasing.
- or
- 2 Year College Degree and seven (7) years of related work experience preparing contracts related to purchasing.
- or
- Bachelor's Level Degree and five (5) year of related work experience preparing contracts related to purchasing.
- or
- Master's Level Degree and three (3) years of related work experience preparing contracts related to purchasing.
- An equivalent combination of education, training, and experience may be considered if it provides the required knowledge, skills, and abilities.
Preferred Qualifications
- Experience procuring technology, software, professional services, or other complex services.
- Experience working in a government procurement environment.
- Experience using Workday, procurement systems, enterprise resource planning platforms, or similar business systems.
- Experience supporting contract administration, supplier performance, process improvement, spend analysis, or departmental financial activities.
- Experience developing procurement guidance, training materials, or presentations.
CONDITIONS OF EMPLOYMENT
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.
The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.