Purpose
The Produce Lead reports directly to the Store Manager and the Perishable Manager. This position is responsible for duties such as but not limiting to maintaining the highest standards of freshness and fullness in the stores produce department. The Produce Lead provides excellent customer service and is the leader in maintaining excellent daily department conditions. This position accomplishes all job duties in accordance with company policies and procedures.
Responsibilities
Stocks the produce department each day practicing First-In-First-Out procedure
Follows all quality control and cold chain procedures
Culls the department daily for low quality product or close dated items
Reduces low quality product or close dated product in a timely manner for customers to purchase and to control department shrink
Enters ID loss and discards into the handheld daily for inventory accuracy
Oversees receiving, down stacking, and checking in their own delivery against truck invoice for shortages and quality issues
Consistently submits credits for deliveries with quality issues or shortages using the store email
Maintains excellent department conditions in produce case, display bins, and dry racks
Maintains a safe and clean working environment
Completes cleaning duties as assigned- weekly cleaning tasks and monthly cleaning tasks.
Provides excellent customer service, which includes but not limited to, communicating in a friendly/courteous manner
Writes orders for their department using the order guide and utilizing the on hand and order columns when completing
May assist with training of new managers or clerks on the department procedures
Maintains proper rotation for dated and undated products
Ensures products have price tags/signs and are displayed per company guidelines
Ensures WIC eligible items are properly coded in system for ease at register
Protects company property, funds and merchandise
Properly displays, trims, packages, and fills authorized fresh produce
Maintains excellent sanitation standards in preparation area and backroom- scale, produce table, produce sink, cooler
Performs other duties, including working in other areas of the store, as assigned
Oversees counting of quarterly inventory with accuracy and honesty
About You
Must be 18 years of age or older
High School diploma or equivalent preferred
Proven, efficient retail sales experience; excellent customer service preferred; produce experience preferred but not required
Excellent teamwork and problem-solving skills
Must be able to read, write and speak in English
Demonstrate effective oral and written communication, interpersonal skills
Proficiency in basic math skills required, including addition, subtraction, multiplication and division, and basic computer skills
Must be dependable and flexible to work scheduled shifts, including a willingness to work in other areas of the store as needed with little or no advance notice
Must adhere to safety standards
Must adhere to a uniform dress code
Physical Requirements
#LI-DNI
Our Values
Ability to demonstrate, understand and apply our workplace values.
Simplicity (operate) - the drive to identify root cause and innovate to remove complexity to deliver the best outcome
Heart (emotion) - the passion that drives you to get up every day and work hard to strive for excellence
Performance Excellence (mindset) - clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
Respect (philosophy) - taking pride in being inclusive and treating everyone who comes through the doors with respect
Benefits
Eligible for Team Members who are full-time or who average 30 or more hours per week are eligible for health and welfare benefits
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.