Product Analyst II

Do you want to join an organization that invests in you? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

Click here to enter text.The Product Analyst II will support the Emergency Department Product Team. This role works closely with the ED Business Operations Team, enterprise leaders, analysts, developers, and project managers to meet business needs, while also contributing to process innovation in collaboration with the Integrated Care and Physical Security product team. The ideal candidate is organized, collaborative, and forward-thinking.

Product Development and LifeCycle Management 

• Oversee and participate in current lifecycle management processes including governance, analysis, and documentation. 
• Oversee and participate in upgrade planning, testing, education, communication and deployment of new releases. 
• Assist with translating clinical requirements into technical solutions and provide ongoing support for implemented systems 

• Develop and document standard integration processes for governance and approval 
• Develop, in partnership with vendors, standard HCA training documentation for facility end-users 
• Maintain vendor relationship and coordination throughout implementation 

• Support data warehouse projects and PowerBI initiatives. 
• Support incident management requests 
• Support Emergency Department applications Knowledge base library, and Sharepoint. 
• Corporate, Division, and Facility optimization activities, i.e. single-sign on, multi-campus workflow improvements, 
• Performs other duties as assigned 
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.” 

What qualifications you will need:

• Bachelor's Degree preferred
• Three or more years of experience in a technology support setting
• Three or more years of experience in Hospital or healthcare setting - ER or EMS experience

Knowledge, Skills, Abilities, Behaviors:

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. Preferred 
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Preferred 
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA. Preferred 
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Preferred 
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. Preferred 
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. Preferred 
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. Preferred 
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results. Preferred 

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Product Analyst II opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.