Product Content Operations Analyst

TPI Global (formerly Tech Providers, Inc.)

Westerville, OH

Instant Apply

1 day ago

Job Description

JOB DESCRIPTION
Job Title: Product Content Operations Analyst
Duration: 6+ months contract
Location: Westerville, OH –Onsite Position

Duties:

Audit and optimize product content across DAM, PIM, and web platforms, identifying outdated, duplicate, incomplete, inaccurate, or missing content and coordinating remediation.
Improve DAM asset quality and governance through standardized metadata, tagging, classification, naming, lifecycle management, and asset retirement processes.
Improve PIM data quality and completeness by identifying duplicate or inaccurate records, addressing product information gaps, and standardizing product attributes, descriptions, and supporting content.
Review and optimize product content on ***.Com, ensuring published product information and editorial content are accurate, complete, current, and aligned with approved product messaging and source systems.
Coordinate content creation, enrichment, review, approval, and publication with Product Management, Portfolio Marketing, Digital Customer Experience, regional teams, and subject matter experts.
Establish and document scalable content governance and workflows connecting product lifecycle stages with DAM, PIM, and web publishing requirements.
Leverage AI and automation tools to support content analysis, classification, metadata generation, product data enrichment, gap identification, and other content operations activities.
Develop reporting and performance metrics to track content quality, audit progress, remediation, completeness, and ongoing operational health.
Drive continuous improvement using *** Operating System methodologies, establishing repeatable processes, clear ownership, accountability, and management cadence.

Skills:

Experience with product taxonomy, metadata standards, digital asset governance, and product data enrichment.
Experience supporting web content operations, publishing workflows, and content lifecycle management.
Experience using AI and automation tools for content classification, enrichment, quality assurance, or workflow automation.
Experience with eCommerce, digital commercialization, product marketing, or digital experience teams.
Experience in B2B technology, manufacturing, industrial, or digital infrastructure environments

Qualifications

Bachelor’s degree in Marketing, Business, Information Systems, Digital Commerce, or related field, or equivalent experience.
5–7 years of experience in product content operations, digital commerce, DAM, PIM, web content operations, or related disciplines.
Hands-on experience working with DAM, PIM, and/or CMS platforms, including product data, digital assets, metadata, and content publishing.
Experience leading complex, cross-functional content or data initiatives, including establishing processes, governance, and measurable quality improvements.
Strong ability to analyze and improve large product datasets and content repositories, identifying gaps, inconsistencies, duplicates, and quality issues.
Strong project management, analytical, organizational, and communication skills, with the ability to work independently across global teams.
Proficiency with Microsoft 365, particularly Excel, PowerPoint, and Teams.

Numbers & Facts

Location

Westerville, OH

Skills

Analysis Skillsunmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Business-to-Business (B2B)unmatched
Cadenceunmatched
Classification Toolsunmatched
Communication Skillsunmatched
Content Developmentunmatched
Content Managementunmatched
Content Management Systems (CMS)unmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Customer Experienceunmatched
Data Qualityunmatched
Data Setsunmatched
Digital Asset Management Software (DAM)unmatched
Editorialsunmatched
Information Technology & Information Systemsunmatched
Leadershipunmatched
Manufacturingunmatched
Marketingunmatched
Marketing/Promotional Messagingunmatched
Messaging Technologyunmatched
Metadataunmatched
Microsoft Excelunmatched
Microsoft PowerPointunmatched
Microsoft Product Familyunmatched
Online Publicationsunmatched
Operating Systemsunmatched
Operational Auditunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Process Developmentunmatched
Process Improvementunmatched
Product Lifecycleunmatched
Product Managementunmatched
Product Marketingunmatched
Product Reviewsunmatched
Product/Service Launchunmatched
Project/Program Managementunmatched
Protocol Independent Multicast (PIM)unmatched
Publicationsunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Quality Metricsunmatched
Reporting Skillsunmatched
Taxonomiesunmatched
eCommerceunmatched

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