Product Data Specialist

OSG USA, INC. is a leading manufacturer of taps, endmills, drills, and indexable cutting tools. OSG also serves the fastener industry by offering a complete line of thread rolling, flat, cylindrical, and planetary, rack and trim dies. The company markets its products to numerous industries including automotive, die mold, aerospace, energy, heavy industry and dental.

Position Summary:

The Product Data Specialist is responsible for supporting and maintaining accurate, complete, and well-structured product data across OSG's digital commerce ecosystem. This position plays a critical role in ensuring that product information is precise, consistent, and up to date across all channels including our eCommerce platforms, distribution network partners, CRM, and other internal systems - supporting both customer experience and operational efficiency. The role works at the intersection of our PIM system, ERP, and eCommerce platform, with a strong focus on data quality, pricing maintenance (list, net, discounts, and promotional pricing), data syndication, and analytical reporting.

Job Functions for a Product Data Specialist:

• Maintain product data accuracy, maintenance, governance, and execution within our PIM by enriching attributes, managing category assignments, and ensuring all SKUs meet OSG's data completeness standards; support syndication of product data across all channels including our eCommerce storefronts, distribution network partners, CRM, and other internal systems.
• Support and maintain pricing across eCommerce channels and other systems, including list prices, net prices, customer discounts, and promotional pricing; ensure alignment with D365 as the pricing source of truth and resolve sync discrepancies in a timely manner.
• Validate and reconcile product and pricing data between ERP, PIM, eCommerce platform, and other connected systems; identify root causes of data inconsistencies and work directly with the relevant business teams to investigate and resolve issues.
• Conduct regular quality audits of product and pricing data across all channels including eCommerce platforms, distribution network partners, and other internal systems - reviewing attribute accuracy, pricing consistency, images, and searchability, and driving corrections through the appropriate system of record.
• Collaborate with cross-functional teams including Sales, Marketing, and Engineering to gather, validate, and publish product content (technical specifications, descriptions, dimensions, images, and availability); engage and coordinate with external vendors as needed to support website operations and system integrations.
• Recommend and apply analytical methods to assess large volumes of product and pricing data, identify trends, and surface actionable insights for the eCommerce Manager and senior leadership.
• Analyze product data to identify, inform leader, and correct inconsistencies; maintain data change logs and audit trails to support compliance, governance, and continuous improvement.
• Prepare regular status reports (weekly, monthly, quarterly) on catalog completeness and pricing accuracy; present findings and recommendations to the eCommerce Manager and senior stakeholders to support ongoing business initiatives.
• Stay current with PIM best practices, eCommerce platform capabilities, pricing tools, and industry trends, proactively identifying opportunities to improve data quality, operational efficiency, and automation.
• Manage and respond promptly to data-related questions and requests from internal teams including Sales, Marketing, IT, and the eCommerce Manager.
• Perform general office and administrative tasks to support Digital Commerce and broader Company initiatives.

Minimum Qualifications for a Product Data Specialist:

• Bachelor's degree in Business, Data Analytics, Supply Chain, Computer Science, or a related field.

• 2-4 years of experience in product data management, catalog operations, pricing analysis, or a related analytical role, preferably within a manufacturing or industrial distribution environment.

• Hands-on experience with a Product Information Management (PIM) system, such as Akeneo, Salsify, inRiver, or equivalent; ability to manage attribute structures, bulk data operations, and publishing workflows.

• Demonstrated experience with ERP systems (Microsoft D365, SAP, Oracle, or similar) for product and pricing data retrieval; high proficiency with Microsoft Excel and the MS Office suite, including Teams and SharePoint.

• Strong analytical mindset with proven ability to manage large, complex datasets; skilled at identifying inconsistencies, diagnosing root causes, and driving data quality improvements.

• Experience in pricing maintenance or price list management including auditing, updating, and validating prices across systems.

• Superior time-management, organizational, and critical thinking skills; able to manage multiple concurrent workstreams, prioritize effectively, and meet deadlines in a fast-paced environment.

• Exceptional attention to detail and accuracy; comfortable owning data quality at scale and applying systematic approaches to validation and error resolution.

• Excellent written and verbal communication and interpersonal skills.

• Thrives in a fast-paced environment with a sense of urgency.

Preferred Qualifications for a Product Data Specialist:

• Direct experience with Akeneo PIM, including attribute configuration, rules engine, and channel publishing workflows.

• Cutting tool, metalworking, or broader industrial manufacturing industry knowledge.

• Microsoft Power BI dashboard authoring and SQL query skills for product and pricing data analysis.

• BigCommerce or comparable B2B eCommerce platform experience.

• Familiarity with systems integration concepts and middleware tools (e.g., API-driven data flows between ERP, PIM, and eCommerce platforms).

• Experience with AI tools, automation workflows, or scripted data processing to accelerate catalog enrichment or pricing operations.

• Proven track record managing large product catalogs (thousands of SKUs) with complex attribute structures across multiple channels or regions.

Benefits: Excellent, Low-Cost Benefits

• 401K Tax Deferral & Profit-Sharing Plan with full employer match up to 6%.
• Comprehensive Premium PPO medical plan, dental and vision coverage.
• Wellness Program Incentive - earn a discount on your medical premiums.
• Flexible Savings Account (for medical and dependent care).
• Company-paid Employee Basic Life/Dependent Life Insurance.
• Company paid Short Term and Term Disability Insurance.
• Begin accruing vacation immediately.
• Up to 15 PTO days in your first year.
• Up to 3 Flex days each year.
• 10 paid holidays.
• Tuition reimbursement program.
• Employee Assistance Program.

Physical Working Demands:

• To perform the duties of this job, an individual must be able to read, write, understand and communicate by telephone using the English Language.
• While performing the duties of this job, the employee is regularly required to sit for long periods of time (3-4 hours at a time). The employee is frequently required to use hands for typing, 10-key operation, telephone dialing, feeling objects, tools, or controls. Must be able to talk and hear.
• Specific vision abilities required to this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to enter information into a computer.

Compensation Type:

• $65,000 to $85,000 depending on experience + quarterly bonus potential

Reports to: eCommerce Manager

Job Type: Full-time, Exempt

Hours: Hybrid work schedule

Location: OSG USA, Inc., 620 Stetson Avenue, St. Charles, IL 60174

We welcome the opportunity to speak with you about becoming part of our team. Learn more about OSG USA, Inc. at www.osgtool.com.