Product Design Producer, Apple Services

At Apple great ideas have a way of becoming great products, services, and customer experiences. We believe design matters and we are passionate about providing high quality services to our customers around the world. Design has always been at the heart of Apple, the work that we do, and is the creative core of the Product & Design team. The Product and Design Team is seeking a skilled and enthusiastic Design Producer to lead, manage, and deliver service design initiatives. The Design Producer will play a big part in upholding these values and driving innovation and creativity though our design work and is an advocate for the user experience.

Often supporting multiple concurrent projects, the Design Producer, in collaboration with their partners, will work to clarify project requirements, define design strategy and goals, lead and facilitate design reviews with an eye towards quality , and represent design in cross-functional forums to ensure high quality launch of the final feature. This is a fast-paced team focused on complex design challenges and works closely with many other cross-functional teams such as Product Management, Engineering, Business, Senior Management and other stakeholder teams. Partnering closely with Design, Product Management, Engineering, and business leaders, we drive priorities through seamless day-to-day operations and strong stakeholder alignment, with an eye towards scale, efficiency , and quality. With a strong appreciation for the practice and process of design, you understand the multiple disciplines that go into a successful product. You're a self-starter, self-motivated, and able to work independently, performing multiple tasks under minimal supervision. You're a strong systems and strategic thinker, and bring creativity to the operational aspects of a design team and deal with solving the "how" freeing up your team to focus on crafting the "what". You're a natural collaborator, strong communicator, and able to help develop and present design ideas in a large team environment. You connect dots across work streams, anticipate how decisions are made, and work collaboratively with partners and stakeholders. You have demonstrated strong performance in your prior roles, thrive in a dynamic, ambiguous and deadline driven environment, and demonstrate problem-solving capabilities with limited oversight.Initiate and run multiple concurrent projects, across various products and releases with demonstrated ability to meet deadlines. Drive tight alignment of activities across teams through cross-functional planning and strong communication. Organize and lead design brainstorms and workshops, coordinate and facilitate meetings and design discussions. Gather key ideas, decisions, issues, and action items in succinct and clear meeting notes. Track and report project health on a weekly basis, including communicating status and impending or projected results. Anticipate challenges and formulate plans to unblock the team and move projects forward. Negotiate priorities for the design team given limited resources and an aggressive schedule. Manage cross functional relationships and partnerships while representing design team. Ensure timely handoff of design specs to engineering. Review builds to ensure design integrity has remained intact during implementation. Improve processes and communications in an ever-changing, fast-paced working environment.8+ years as a design program manager or design producer in software product design, leading and driving consumer facing design initiatives. Experienced in consumer software development and the product development lifecycle. Thorough understanding of UX/UI ideation, execution, and product design delivery processes as well as desktop and native mobile design best practices. Thorough understanding of integrating Product Design, Product Management, Engineering, Business, Marketing, and other Stakeholder teams to clarify project requirements, define design goals and strategy , execution, and delivery processes.Meticulous attention to detail with excellent written and verbal communication. Expert in soft-skills, empathy and reading non-verbal cues with ability to adapt to change. Keen ability to grasp complexity quickly and to focus on key issues. Experience working with Industrial Design and/or hardware teams. A passion for Apple, its products, and its customers.