Product Designer

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Hybrid Work Arrangement: A “Hybrid” position means selected candidates will be assigned to a facility and will spend some time working both in the office and from home. For Enterprise Technology, a hybrid work arrangement will require approximately 40% in-office time each month, beginning in late 2027.

HUB LOCATIONS: Bloomington, IL; or Dunwoody, GA 

SPONSORSHIP:  Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Shape the Future of Experience Design 

Experience Design (XD) is growing as we continue to invest in the future of digital experiences.  We're looking for curious, collaborative designers who are passionate about solving meaningful customer problems, influencing product direction, and helping shape the future of Experience Design. 

The Agent Experience & Core Products (AXCP) suite's mission is to turn "customer" needs, business ambition, and bold ideas into experiences that make a difference. We believe the best work happens when clarity meets creativity, strategy meets execution, and great people are empowered to make things happen.  Working alongside Product, Engineering, Research, Content Design, and Experience Leadership, you'll help influence products from early discovery through delivery - transforming customer insights into intuitive, accessible experiences that create meaningful value for our customers, employees, and business. 

If you're energized by collaboration, continuous learning, and the opportunity to help define what's next, we'd love to hear from you. 

What You'll Do 

As a designer within AXCP, you'll partner with cross-functional teams to create thoughtful digital experiences that solve meaningful customer problems while advancing our design practice. 

 You'll have opportunities to: 

• Design intuitive, user-centered experiences from discovery through delivery using research, interaction design, prototyping, and visual design.  
• Partner with Product Managers, Engineers, Researchers, Content Designers, and Experience Leaders to influence solutions and drive alignment.  
• Translate customer insights into compelling stories that connect user needs, design decisions, and business outcomes.
• Communicate ideas through user flows, wireframes, prototypes, presentations, and compelling visual storytelling.  
• Help evolve our design systems, standards, and practices to strengthen consistency and elevate the quality of experiences across the organization.  
• Continuously improve experiences through research, experimentation, feedback, and measurable outcomes.  
• Explore emerging technologies—including AI—to identify new opportunities to improve customer experiences and advance the practice of experience design. 

We're Looking For Someone Who 

• Is passionate about designing exceptional digital experiences centered on customer needs.  
• Enjoys solving complex problems through curiosity, creativity, and collaboration.  
• Thinks holistically about connected customer journeys, products, and experiences.  
• Builds strong relationships and communicates ideas effectively across diverse teams and stakeholders.  
• Balances user needs, business goals, and technical considerations when making design decisions.  
• Embraces feedback, continuous learning, and opportunities to grow both personally and professionally. 

Required Experience 

Candidates selected for an interview will demonstrate 4 years of experience in the following areas: 

• User experience, interaction, or product design for web and/or mobile applications.  
• Creating user flows, wireframes, prototypes, and high-fidelity designs using modern design tools (Figma).  
• Applying user-centered design methods throughout the product development lifecycle.  
• Collaborating within Agile, product, or cross-functional delivery teams.  
• Working with design systems, accessibility standards, and UX best practices.  
• Communicating design decisions through presentations, workshops, or stakeholder collaboration.  
• A portfolio that demonstrates thoughtful problem solving, strong design execution, and measurable outcomes. 

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $97,000 - $112,000
• • Starting salary will be based on skills, background, and experience
  • High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 12% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!