Blue Cross and Blue Shield Association logo

Product Manager, Associate, Stellarus

Blue Cross and Blue Shield Association
  • Long Beach, CA
    2 days ago

    Job Description

    Your Role

    The Product Management team drives the strategy and delivery of digital solutions that empower members to make informed healthcare decisions. Your work will shape how millions of members access and understand their healthcare benefits. The Product Manager, Associate will report to the Sr. Director, Product Management.

    In this role, you will help advance Stellarus' mission by delivering solutions that meet the needs of our health plan customers. You will ensure digital experience components such as Benefit Coverage, Cost Transparency, Provider navigation and Claims are clear, transparent, and easy to use for members. This position focuses on helping to build scalable, member-centric solutions that reinforce Stellarus' value to payer customers and drive innovation in healthcare. You will support initiatives to integrate AI and machine learning into digital products, creating intuitive, predictive and personalized member experiences for all Stellarus customers

    Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for team members that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

    Your Knowledge and Experience

    • Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
    • Requires experience delivering digital products in cross-functional environments, partnering with engineering, design, and business stakeholders
    • Requires experience using data and metrics to evaluate product performance and inform decision-making
    • Requires familiarity with modern product and technology environments, including tools, workflows, and basic system understanding

    Your Work

    In this role, you will:

    • Support execution of the product lifecycle for a defined product area or squad, assisting in requirements development, backlog management, and delivery coordination under guidance
    • Contribute to user discovery and validation activities by gathering inputs on personas, workflows, and user needs to support product decision-making
    • Assist in translating customer, business, and regulatory needs into user stories and acceptance criteria, ensuring clarity and completeness
    • Collaborate with cross-functional partners (engineering, design, data) to support delivery activities and ensure alignment on priorities and timelines
    • Track product performance metrics and supports data analysis efforts to inform product improvements and reporting
    • Support product launches and adoption efforts through coordination, documentation, and feedback collection
    • Apply foundational understanding of product tools, processes, and agile practices to contribute to team effectiveness
    • Build knowledge of compliance, risk, and security requirements, supporting adherence across product activities

    Your Work

    In this role, you will:

    • Support execution of the product lifecycle for a defined product area or squad, assisting in requirements development, backlog management, and delivery coordination under guidance
    • Contribute to user discovery and validation activities by gathering inputs on personas, workflows, and user needs to support product decision-making
    • Assist in translating customer, business, and regulatory needs into user stories and acceptance criteria, ensuring clarity and completeness
    • Collaborate with cross-functional partners (engineering, design, data) to support delivery activities and ensure alignment on priorities and timelines
    • Track product performance metrics and supports data analysis efforts to inform product improvements and reporting
    • Support product launches and adoption efforts through coordination, documentation, and feedback collection
    • Apply foundational understanding of product tools, processes, and agile practices to contribute to team effectiveness
    • Build knowledge of compliance, risk, and security requirements, supporting adherence across product activities

    Numbers & Facts

    LocationLong Beach, CA
    IndustryInsurance
    Company Size2,000 to 2,499 employees
    Websitehttps://www.bcbs.com/about-us/careers

    About Company

    At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.

    Skills

    • Adoptionunmatched
    • Agile Programming Methodologiesunmatched
    • Artificial Intelligence (AI)unmatched
    • Backlog Prioritizationunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Data Analysisunmatched
    • Decision Supportunmatched
    • Documentationunmatched
    • Health Planunmatched
    • Healthcareunmatched
    • High School Diplomaunmatched
    • Leadershipunmatched
    • Machine Learningunmatched
    • Metricsunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Product Lifecycleunmatched
    • Product Managementunmatched
    • Product Supportunmatched
    • Product Testingunmatched
    • Product/Service Launchunmatched
    • Regulationsunmatched
    • Requirements Managementunmatched
    • Riskunmatched
    • Scalable System Developmentunmatched
    • Security Complianceunmatched

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