Product Manager

Product Manager (Remote, California-based)

Location: Remote (California-based required; ideally Bay Area or LA)occasional travel to SF/LA/Redwood City offices

Salary: $165 $210K

About the Role

Our client is on a mission to deliver the best wine & spirits shopping experience. Were looking for a scrappy, data-driven, low-ego Product Manager who lives and breathes customer experience. Youll play a pivotal role in transforming our eCommerce platform, working on initiatives that directly impact conversion, retention, and delight. If youre ready to wear multiple hats, thrive in ambiguity, and love seeing your work ship fastlets talk!

Key Responsibilities

• Drive high-impact initiatives:
  • Lead projects such as a checkout redesign, Apple Pay integration, and a major site search & navigation revamp.
• Obsess over customer experience:
  • Deeply understand users pain points and advocate for elegant, pragmatic solutions.
• Become a system expert:
  • Over time, gain a deep, working knowledge of every part of our platform customer- and staff-facing aliketo anticipate edge cases and improve planning.
• Facilitate and clarify:
  • Gather, organize, and distill information from across the company for complex projects. Partner with engineers and stakeholders to strike the right balance between usability, implementation speed, and technical constraints always aiming for the best outcome, not perfect theoretical solutions.
• Triage and prioritize:
  • Proactively field, triage, and prioritize questions, bugs, enhancement requests, and feature ideas from both staff and customers. Make sure the most critical issues and the biggest opportunities always rise to the top.
• Analyze, test, and ship:
  • Use SQL for data validation and analytics. Own documentation, testing, and helping ensure that what we build is both correct and valuable.
• Stakeholder wrangling:
  • Communicate roadmaps and updates with clarity. Balance priorities between engineering, business, and customer support.
• Multi-project juggling:
  • Comfortably shift gears between multiple initiatives never dropping a ball.

What You Wont Do

• Youre not a scrum master. Our engineers run their own Jira boards and manage their own work.
• While youll probably spend more time in Jira than the engineering team, project management and internal ticket tracking are not the key focus of this role.

Must-Have Skills & Experience

• Proven PM chops (4+ years in product or a similar role)
• Customer-obsessed and relentlessly resourceful
• Data-driven decision-maker who is confident in SQL and Google Analytics (or a similar analytics tool) for validation and analysis
• Clear, concise communicator (verbal & written)
• Strong organizational skill-sable to manage several projects at once
• Experience with stakeholder management in a fast-paced environment
• Comfortable with iterative, experimentation-driven product development
• Based in California (remote-first), with ability for occasional travel to SF/LA/Redwood City

Nice-to-Haves

• Hands-on eCommerce or retail experience
• Familiarity with Google Analytics and Jira
• UI/UX design experience (an interest at minimum) able to contribute to usability discussions and make design recommendations
• Exposure to Stripe or similar payment integrations

What You'll Love

• High-impact role with real ownership
• Fast-moving, collaborative, and low-drama team
• Chance to shape how customers shop for wine & spirits online