Blue Cross and Blue Shield Association logo

Product Manager - Principal, Stellarus

Blue Cross and Blue Shield Association
  • Washington, DC
    2 days ago

    Job Description

    Your Role

    The Product Management team drives the strategy and delivery of digital solutions that empower members to make informed healthcare decisions. Your work will shape how millions of members access and understand their healthcare benefits. The Product Manager, Principal will report to the Sr. Director, Product Management.

    In this role, you will help advance Stellarus' mission by delivering solutions that meet the needs of our health plan customers. You will ensure digital experience components such as Benefit Coverage, Cost Transparency, Provider navigation and Claims are clear, transparent, and easy to use for members. This position focuses on building scalable, member-centric solutions that reinforce Stellarus' value to payer customers and drive innovation in healthcare. You will lead initiatives to integrate AI and machine learning into digital products, creating intuitive, predictive and personalized member experience for all Stellarus customers

    Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

    Your Knowledge and Experience

    • Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
    • Requires 10 years of prior relevant experience
    • Requires experience contributing to product vision, strategy, and roadmap execution aligned with business, customer, and user needs
    • Requires proficiency translating customer, business, regulatory, and workflow needs into clear product requirements, user stories, acceptance criteria, expected system behavior, and backlog priorities
    • Requires proficiency working with engineering and QA on technical product delivery, including APIs, integrations, data flows, permissions, system behavior, dependencies, reliability considerations, and delivery trade-offs
    • Requires portfolio-level thinking - investment prioritization across multiple product areas/domains
    • Requires experience defining operating models/governance (intake, prioritization, decision rights, KPIs)

    Your Work

    In this role, you will:

    • Define product strategy and direction across a domain, shaping long-term vision and roadmap to deliver user-centric, measurable solutions aligned with business and customer outcomes.
    • Lead discovery across product areas, synthesizing insights from users, stakeholders, workflows, data, market signals, and operational needs to define complex problem spaces and drive product-market fit.
    • Drive product direction by aligning requirements, prioritization, expected system behavior, and user experience across teams to ensure cohesive execution and scalable outcomes.
    • Influences cross-functional delivery across product areas, aligning engineering, design, data, QA, operations, and stakeholders to ensure cohesive, scalable product and platform solutions.
    • Partner with engineering and domain leaders to guide decisions involving architecture, APIs, integrations, data flows, permissions, reliability, dependencies, security, and technical trade-offs.
    • Define and evolve product KPIs across a domain, using data and insights to guide strategic decisions, measure adoption, and evaluate product/platform success.
    • Lead go-to-market and adoption strategy across product areas, ensuring alignment between product capabilities, user needs, quality expectations, and business outcomes.
    • Define approaches to compliance and risk across product areas, ensuring consistent handling of regulatory requirements and guiding vendor and build vs. buy decisions.

    Your Work

    In this role, you will:

    • Define product strategy and direction across a domain, shaping long-term vision and roadmap to deliver user-centric, measurable solutions aligned with business and customer outcomes.
    • Lead discovery across product areas, synthesizing insights from users, stakeholders, workflows, data, market signals, and operational needs to define complex problem spaces and drive product-market fit.
    • Drive product direction by aligning requirements, prioritization, expected system behavior, and user experience across teams to ensure cohesive execution and scalable outcomes.
    • Influences cross-functional delivery across product areas, aligning engineering, design, data, QA, operations, and stakeholders to ensure cohesive, scalable product and platform solutions.
    • Partner with engineering and domain leaders to guide decisions involving architecture, APIs, integrations, data flows, permissions, reliability, dependencies, security, and technical trade-offs.
    • Define and evolve product KPIs across a domain, using data and insights to guide strategic decisions, measure adoption, and evaluate product/platform success.
    • Lead go-to-market and adoption strategy across product areas, ensuring alignment between product capabilities, user needs, quality expectations, and business outcomes.
    • Define approaches to compliance and risk across product areas, ensuring consistent handling of regulatory requirements and guiding vendor and build vs. buy decisions.

    Numbers & Facts

    LocationWashington, DC
    IndustryInsurance
    Company Size2,000 to 2,499 employees
    Websitehttps://www.bcbs.com/about-us/careers

    About Company

    At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.

    Skills

    • Agile Programming Methodologiesunmatched
    • Application Programming Interface (API)unmatched
    • Artificial Intelligence (AI)unmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer/Client Researchunmatched
    • Customer/Consumer Behaviorunmatched
    • Establish Prioritiesunmatched
    • Health Planunmatched
    • Healthcareunmatched
    • High School Diplomaunmatched
    • Leadershipunmatched
    • Machine Learningunmatched
    • Market Entry Strategyunmatched
    • Performance Metricsunmatched
    • Product Managementunmatched
    • Product Strategyunmatched
    • Product Testingunmatched
    • Quality Assuranceunmatched
    • Regulationsunmatched
    • Regulatory Requirementsunmatched
    • Riskunmatched
    • Scalable System Developmentunmatched
    • Strategic Planningunmatched
    • Technical Deliveryunmatched
    • User Interface/Experience (UI/UX)unmatched

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